Date Posted: 01/23/2026
Hiring Organization: Rose International
Position Number: 496026
Industry: Insurance
Job Title: Senior UX UI Product Designer
Job Location: New York, NY, USA, 10010
Work Model: Hybrid
Work Model Details: Commute to the NYC office once per week
Shift: Monday-Friday, 9 AM-5 PM EST
Employment Type: Temp to Hire
FT/PT: Full-Time
Estimated Duration (In months): 6
Min Hourly Rate($): 54.00
Max Hourly Rate($): 59.00
Must Have Skills/Attributes: Chat Bots, FIGMA, Product Design, UX DESIGN
Experience Desired: Hands-on experience designing chatbot / conversational AI experiences (1 yrs); UX/product design with a user centric approach (7 yrs); Digital web design translating UX strategy into component based UI (5 yrs); Advanced Figma experience (components, variants, design systems at scale) (3 yrs)
**C2C is not available**
Job Description
SUMMARY
Seeking a Senior UX/UI Product Designer to support major initiatives across consumer-facing agent websites, Suitability IQ (AI powered toolkit), and conversational AI experiences.
This role spans consumer, agent, and staff digital platforms, including:
• Personalized agent websites powered by a CMS
• AI Suitability Assist chatbot
• Suitability Pre Sales Sandbox (pre screen tool)
• Component-driven design system expansion
You will collaborate with design leadership, ADA specialists, product managers, engineers, compliance, legal, content strategists, researchers, and vendors to deliver accessible, compliant, and conversion focused digital experiences.
This position requires comfort working in regulated environments, designing within constraints, and making system level decisions that impact large-scale ecosystems
Must-Have Skills
• Hands-on experience designing chatbot / conversational AI experiences (flows, IA mapping, intent design, response structures)
• 3–4 years advanced Figma experience (components, variants, design systems at scale)
• 5–8 years digital web design translating UX strategy into component based UI
• 7+ years UX/product design with a user centric approach
• 2–3 years design experience in CMS-driven environments (content models, templates, authoring constraints)
• 2–4+ years contributing to design systems (component creation, governance, tokenized workflows)
• Strong capability in interaction design, system thinking, and accessibility aligned UI
• Ability to work in regulated or constrained enterprise environments
Design Qualifications
• Strong conceptual, interaction, and systems design skills
• Experience with customer journeys, IA models, user flows, wireframes, and conversation maps
• High-fidelity UI skills with strong accessibility communication
• Experience balancing brand, ADA, and platform constraints
• Ability to apply research insights from qualitative & quantitative data
Technical Expertise
•Mastery of Figma and FigJam
• Familiarity with Adobe Creative Suite
• Experience designing within CMS, low-code, or enterprise system constraints
• Ability to produce detailed design specs and interaction notes
• Basic literacy in HTML, CSS, and front-end frameworks
• Familiarity with Agile (Jira) methodologies
Key Responsibilities
•Lead UX/UI design for consumer and agent-facing platforms
• Map and design customer flows supporting financial decision-making and conversion
• Lead chatbot UX (patterns, flows, intent mapping, fallback and escalation paths)
• Design end-to-end flows for pre-screening (Pre Sales Sandbox)
• Translate complex regulatory content into clear, actionable interactions
• Apply and extend NYL’s design system using component-driven design
• Collaborate with product, engineering, compliance, and SMEs for feasibility and compliance
• Ensure ADA compliance and accessibility alignment
• Test, iterate, and refine based on research and performance data
• Support UAT and produce development-ready specs
• Create presentation materials for leadership showcases
Team & Culture
• Highly collaborative, multi-disciplinary environment
• Works closely with design directors, ADA specialists, product/content leads, engineers, compliance/legal partners, and vendors
• Values clarity, accessibility, usability, and systems thinking
• Motivated by improving user trust, adoption, and operational efficiency
• Comfortable working in pilot/test-and-learn environments
Deal Breakers
• Primarily visual/marketing design background without component based UX experience
• No familiarity with design systems or tokenized workflows
• Limited collaboration or delivery experience within constrained platforms or enterprise environments
• Lack of collaboration with engineering/product in enterprise delivery environments - **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
I had a very positive experience working for Rose. The entire process is very efficient and easy.
Joanne, Consultant
Rose International has been great to me. I thank everyone there for all of their hard work; it has not gone unnoticed.
Melody, Consultant
The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.
Sioe, Consultant
You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!
Tonya, Consultant
I am very happy with the Rose International, and the professionalism of the employees.
Robin, Consultant
EMPLOYEE COMMENTS