NEW JOB OPENING
ON-SITE SERVICES SPECIALIST
IN Woonsocket, RI, USA!

Required Education:

• High School Diploma or GED



Required Qualifications/Skills/Experience:

• Strong customer service skills

• Basic PC skills including Microsoft Office and email systems

• Ability to operate office equipment and document management systems

• Good organizational skills and ability to prioritize tasks

• Experience with quality checking materials

• Ability to stand for extended periods

• Ability to lift up to 50 lbs when required



Preferred Qualifications/Skills/Experience:

• Experience working with high-volume copy and imaging equipment

• Experience in mailroom, document processing, or office services environments



On-Site Services Specialist Overview:

• The On-Site Services Specialist is responsible for supporting daily office operations in a high-volume production environment

• This role focuses on document processing, imaging, mail services, and equipment support to ensure efficient workflow and service delivery

• The position involves operating advanced duplicating and imaging equipment, handling incoming and outgoing mail, and maintaining accurate records for reporting and inventory purposes

• The specialist plays a key role in ensuring quality control, troubleshooting equipment issues, and supporting internal teams with document and operational needs

• Additional responsibilities may include basic facility support such as meeting room setup, light maintenance, and assisting with various administrative or service-related tasks

• This role requires strong attention to detail, the ability to manage multiple priorities, and a commitment to maintaining high standards of accuracy and customer service in a fast-paced environment



Job Duties:

• Operate high-volume copy, printing, and document imaging equipment

• Perform scanning, copying, binding, and finishing tasks

• Handle incoming and outgoing mail, shipping, and receiving

• Sort, distribute, and manage office mail and fax communications

• Maintain and troubleshoot office equipment including clearing jams

• Perform daily quality checks on equipment and output

• Maintain service logs, inventory records, and billing logs

• Support document management including filing, archiving, and retrieval

• Open, save, transfer, and manage files using established protocols

• Respond to customer service requests and coordinate service calls

• Deliver completed jobs to designated locations

• Support meeting room setup and basic facility functions

• Assist with light maintenance and general housekeeping tasks

• Use bindery and finishing equipment such as cutters, staplers, and shrink-wrap machines



Travel

• May require travel between nearby buildings or locations



Specific Details to Call Attention To:

• Requires standing for extended periods during shifts

• Ability to lift up to 50 lbs is required

• Early shift: Monday to Friday, 5:30 AM to 2:00 PM

• Hands-on role requiring operation of multiple types of office and production equipment

• Must be comfortable working in a high-volume, fast-paced environment

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**