NEW JOB OPENING
PHARMACY CARE TECHNICIAN
IN San Antonio, TX, USA!

 

Date Posted: 02/27/2026
Hiring Organization: Rose International
Position Number: 497691
Industry: Insurance
Job Title: Pharmacy Care Technician
Job Location: San Antonio, TX, USA, 78257
Work Model: Onsite
Shift: 10am-7pm CST, Monday-Friday with rotating Saturdays from 9am-6pm CST
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 3
Min Hourly Rate($): 16.00
Max Hourly Rate($): 16.00
Must Have Skills/Attributes: Call Center, Healthcare, Pharmacy
Experience Desired: Backround in Pharmacy and/or Healthcare (1 yrs); Call Center Experience (1 yrs)
Required Minimum Education: High School Diploma or equivalent

**C2C is not available**

 

Job Description
JOB ID: 116195





Required Skills

• High School Diploma or GED

• Background in Pharmacy and/or Healthcare

• 1 year experience in a pharmacy or medical setting

• 6 months call center experience

• 1 year experience working with Microsoft Office products (Word, Outlook, Excel, Teams, etc.)

• 1 year experience with Pharmacy and/or medical terminology knowledge base

• Basic knowledge of system troubleshooting

• Strong multitasking skills

• Ability to navigate multiple systems simultaneously

• Strong customer service and communication skills

• Ability to work independently and adhere to assigned schedules

• Strict adherence to HIPAA and compliance policies

Desired Skills

• Pharmacy Technician License preferred

• Experience supporting Medicare drug-related issues

• Experience reviewing prescription claim documentation

• Experience handling escalated inquiries across multiple communication channels

• Participation in quality improvement initiatives



Job Duties

• Manage high volume inbound and outbound calls to support medication adherence, prescription refills, provider follow ups, and member outreach in a fast paced call center environment.

• Navigate multiple systems while delivering accurate information to members, providers, and clinical staff.

• Review prescription claim documentation.

• Handle escalated inquiries across various communication channels.

• Translate prescriber notes and documentation.

• Support Medicare drug related issues.

• Provide administrative support.

• Participate in quality improvement initiatives.

• Maintain professionalism, strong organizational skills, and excellent customer service.

• Adhere strictly to HIPAA and compliance policies.

• Maintain consistent attendance and adhere to assigned schedules, including Saturdays.



Typical Day

• Take inbound calls from members regarding prescription refills and medication questions.

• Conduct outbound calls for medication adherence outreach and provider follow-ups.

• Review and document prescription claims and prescriber notes.

• Escalate complex issues appropriately to clinical staff or supervisors.

• Assist with Medicare-related pharmacy inquiries.

• Update documentation across multiple internal systems.

• Support reporting, administrative tasks, and quality initiatives.

• Maintain schedule adherence in a structured call center environment.
  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**


 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

Rose International has been great to me. I thank everyone there for all of their hard work; it has not gone unnoticed.

Melody, Consultant

As a contractor, I have to say that Rose International was by far the best agency I have worked for.

Q'testdalir, Consultant

Any time I did have a question and called, the phone was always answered, and my question/concern was immediately resolved.

Sally, Consultant

Rose International maintained good communication during assignments and are very informative through email and phone calls.

Sade, Consultant

I had a very positive experience working for Rose. The entire process is very efficient and easy.

Joanne, Consultant

EMPLOYEE COMMENTS

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