***Only qualified Performance Engineering Lead candidates located near the Hartford, CT/Charlotte, NC, areas to be considered due to the position requiring an onsite presence***
Required Education:
• Position requires a Bachelor’s degree (or foreign equivalent) or Advanced degree in Information Technology, Computer Science Engineering, or a related field plus eight (8+) years of experience in the job offered or in a related occupation
Required Experience for the Performance Engineering Lead
• Experienced in Dynatrace, LoadRunner and Splunk for performance analysis, alerting and monitoring solutions implementation, while being proficient in performance testing process and automation
• Expertise in cloud-native technologies, including containerization, microservices architecture, and serverless computing
• Demonstrate strong analytical, problem solving, debugging, troubleshooting skills and identifying root cause of issues
• Proficient in utilizing and supporting APM tools in a large enterprise environment
• Proficient with application server instrumentation (Java), Real User Monitoring, Synthetic Monitoring
• Experience in the fields of Agile, DevOps, Site Reliability Engineering
• Strong knowledge in Event Management in ServiceNow preferred
• Exceptional communication and collaboration skills, enabling effective engagement with stakeholders at all levels of the organization
• Ability to coach team members and engineering teams
Certifications Preferred:
• Dynatrace certified associate
• AWS Solution Architect - Associate
• Splunk core certified Power user
• Splunk core certified Advanced Power user
• Secondary AWS certification (optional)
Performance Engineering Lead Responsibilities:
• Configure, maintain our applications and infrastructure’s observability capabilities in partnership with SRE, AIOps and Assess code, conf, or infra changes readiness for production
• Monitor and develop SLOs and SLIs through customer user journey; Advise on SLA; Establish error budgets
• Strategize, analyze and tune applications for Performance and availability via DevSecOps principles and technologies as needed to continuously (DevOps) validate Load, Stability, Scalability, and Reliability standards of the application are achieved.
• Define, Create, and maintain monitoring dashboards. Implement application performance management, log analytics, error analytics, business analytics solutions using APM tools, but not limited to Dynatrace, Splunk, Akamai etc.
• Responsible for monitoring application stability trends (cloud/on-Prem) and identifying opportunities to improve performance and/or availability
• Automate system scalability and continually work to improve system resiliency, performance and efficiency; Makes recommendations for design changes for improved reliability
• Working with Incident/ Problem manager and help drive blameless RCA, postmortems and RCRs by providing engineering and tool expertise
• Define, configure, review, assess and use Artificial Intelligence based analytics, and fine-tune it to make a good balance between faster automatic root cause analysis and false positives
• Develop next-gen, smart, automated monitoring & alerting solutions in software delivery and production environment. Implement observability and monitoring framework using tools/frameworks like Dynatrace, ServiceNow, Ansible, Splunk, Akamai, Open Telemetry and AWS monitoring capabilities CloudWatch etc
• Independently contribute toward finding game changer solutions using cutting-edge technologies and Experience in enabling next-gen alerting, problem-solving, and self-healing solutions for IT assets
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
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