Date Posted: 11/17/2025
Hiring Organization: Rose International
Position Number: 493510
Industry: Healthcare
Job Title: Patient Services Registration Clerk
Job Location: Baldwin Park, CA, USA, 91706
Work Model: Onsite
Shift: 8:30 AM to 5:00 PM, Monday to Friday, with a flexible schedule.
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 2
Min Hourly Rate($): 28.00
Max Hourly Rate($): 28.00
Must Have Skills/Attributes: Customer Service, Multitask, Typing, Verbal Communication
Experience Desired: Collecting and entering patient demographics (2 yrs); Collecting patient payments, customer service (2 yrs)
Required Minimum Education: High School Diploma or equivalent
**C2C is not available**
Job Description
Required Education:
• High School Diploma
Expected Shift:
• 8:30 AM to 5:00 PM, Monday to Friday
• Flexible schedule as needed
Required Qualifications/Skills/Experience:
• 1–3 years of related experience
• Experience in a surgery clinic setting
• Knowledge of third-party insurance verification
• Excellent customer service skills
• Basic knowledge of hospital registration requirements
• Experience with public contact, clerical or reception
• Experience with cash handling or reconciliation
• Ability to use multiple business software applications
• Strong verbal communication and problem-solving skills
• Basic math proficiency
• Ability to prioritize and multitask
• Typing 25 WPM
• 10-key proficiency
• Reliable attendance (critical for morning surgery cases)
Preferred Qualifications:
• Epic experience preferred (not required)
Overview:
• This role supports patient access and registration within the hospital surgery department.
• Requires strong customer service
• Accuracy in patient data entry
• Ability to assist patients with forms and payments
• Must be reliable and professional
Job Summary:
• Serve as the first point of contact for patients
• Assist with registration process under minimal supervision
• Enter accurate patient demographics
• Obtain signatures on required forms
• Collect patient payments
• Verify eligibility and benefits
• Support positive patient experience
• Use available resources to determine account status
• Handle constant public contact with professionalism
Job Responsibilities:
• Greet patients and determine needs
• Request identification and register patients
• Enter and update patient demographics
• Verify benefits, eligibility, and patient liability
• Obtain signatures on consents and regulatory forms
• Collect payments and follow cash-handling guidelines
• Ensure accurate documentation
• Maintain multitasking efficiency
Additional Role Details:
• Remote Options: Onsite only
• Address: Baldwin Park, CA 91706
• Parking: Paid employee parking
• Dress Code: Business casual
• Work Environment: More than 50% in patient access building
Interview Process:
• Phone interview
• Panel face-to-face interview with Manager and Supervisor
Top Three Things Worker Will Be Doing:
• Collect and enter patient demographics
• Obtain signatures on required forms
• Collect patient payments
Top Three Skillsets Needed:
• Third-party insurance verification
• Excellent customer service
• Hospital registration knowledge
Anything Else Important:
• Excellent attendance required due to morning surgery workflow
Industry:
• Healthcare - **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.
Kevin, Consultant
Your team at Rose International is always very helpful and responsive.
Barbara, Consultant
Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.
Diane, Consultant
The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.
Sioe, Consultant
Thanks for the opportunity. If in the future I ever need a job, I would like to work for Rose International.
David, Consultant
EMPLOYEE COMMENTS