Date Posted: 12/30/2025
Hiring Organization: Rose International
Position Number: 495015
Industry: Government
Job Title: Certified Paralegal
Job Location: Albany, NY, USA, 12257
Work Model: Onsite
Shift: 9:00 AM-5:00 PM (37.5 hours/week)
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 12
Min Hourly Rate($): 30.00
Max Hourly Rate($): 33.00
Must Have Skills/Attributes: MS Office, Paralegal, Verbal Communication, Written Communication
Experience Desired: Experience working as a Paralegal in a professional setting (1+ yrs); Microsoft Office, including working experience with Outlook, Word, Excel and Teams (2+ yrs)
Required Minimum Education: High School Diploma or equivalent
Preferred Education: Associate’s Degree
Required Certifications/Licenses: Paralegal Certification
**C2C is not available**
Job Description
Required Education:
• High School Diploma
Required Certification:
• Paralegal Certificate
Required Qualifications/Skills/Experience:
• Experience working as a Paralegal in a professional setting
• Proficiency with Microsoft Office, including working experience with Outlook, Word, Excel and Teams.
• Ability to understand legal mandates.
• Strong project management skills, including experience managing multiple time-sensitive, complex files simultaneously.
• Work individually and as part of a team.
• Excellent verbal communication, writing, and interpersonal skills.
• Detail-oriented with the ability to organize and prioritize tasks effectively in a fast-paced environment.
• Reliability, and time and attendance are critical.
Job Description / Responsibilities:
• Evaluate External Appeal applications for eligibility based on requirements in Insurance Law Article 49.
• Request necessary information from the appropriate party and respond to questions about the process
• Investigate complaints against regulated insurance companies, applying mandates in Insurance Law and provisions in the approved policy
• Request necessary information from the appropriate party and communicate findings when the investigation is complete
• Screen requests for External Appeals in accordance with the Federal No Surprise Act
• Screen requests for External Appeal in accordance with Insurance Law, Regulation, and the established protocols
• Act as liaison using written and verbal communication for administrative processes with consumers and representatives of financial entities
• Keep electronic case files updated, complete and organized
• Research, process, and resolve consumer and provider complaints
• Follow-up on deliverable from internal stakeholders
• Handle correspondence, calls, emails and other forms of communication with internal and outside stakeholders
• Prepare reports and other documents
• Assist with special projects and research as needed - **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.
Kevin, Consultant
Rose International maintained good communication during assignments and are very informative through email and phone calls.
Sade, Consultant
Your team at Rose International is always very helpful and responsive.
Barbara, Consultant
Each time I contacted Rose, I was completely satisfied with the great attention and customer service I received. Each person was extremely knowledgeable and patient with my concerns or questions.
Diana, Consultant
You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!
Tonya, Consultant
EMPLOYEE COMMENTS