NEW JOB OPENING
LOGISTICS ORDER FULFILLMENT SPECIALIST
IN Cary, NC, USA!

 

Date Posted: 06/29/2026
Hiring Organization: Rose International
Position Number: 503470
Industry: Manufacturing
Job Title: Logistics Order Fulfillment Specialist
Job Location: Cary, NC, USA, 27511
Work Model: Hybrid
Work Model Details: Fully remote, but local to Raleigh/Durham/Cary, NC
Shift: Multiple 1st, & 2nd shifts schedules
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 13
Min Hourly Rate($): 32.00
Max Hourly Rate($): 35.20
Must Have Skills/Attributes: Microsoft Excel, Microsoft Outlook, SAP
Experience Desired: Order Management experience (1+ yrs); Customer support experiense (1+ yrs)
Required Minimum Education: High School Diploma or equivalent

**C2C is not available**

 

Job Description
Required Education:

• High School Diploma or equivalent.



Required Experience/Skills:

• Minimum 1+ years of work experience.

• Call center experience not required.

• Strong computer skills (Microsoft Office).

• Ability to multitask in a fast-paced environment.

• Customer service focus—clear communication via phone & email.

• SAP experience: Not required (system is highly customized).

• Highly organized and detail-oriented.

• Adaptive learner with a proactive, results-oriented mindset.

• Strong commitment to customer support and teamwork.

• Excellent written and verbal communication skills.

• Ability to analyze information and make sound decisions.

• Capable of multitasking effectively in a fast-paced, sometimes stressful environment.

• Strong ability to build and maintain positive working relationships.

• Collaborative and team-focused approach.

• Strong computer proficiency.

• Flexibility to cover other shifts during staffing shortages.



The Logistics Order Fulfilment Specialist position is part of the Customer Service Material Logistics (CS ML) group and supports the Order Administration team. This role is responsible for managing and fulfilling medical equipment spare part, tool, and radioactive source orders while providing exceptional service to both internal and external customers. Key contacts include customers, Field Service Engineers, Technical Support Engineers, the Customer Care Center, Parts Return teams, and XPO/DHL Warehouse Logistics. The specialist responds to incoming inquiries and order requests, tracks and expedites orders as needed, investigates and resolves semi-complex issues, and collaborates closely with cross-functional teams to reconcile spare parts shipments and ensure accurate order fulfillment.



Responsibilities:

• Answer phone calls & emails.

• Research and escalate spare part/tool orders.

• Track shipments & backorders.

• Interact with internal teams (field service engineers) and external vendors/carriers.

• Use tools: SAP, Outlook, FedEx/DHL systems.

  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**


 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

Working for Rose International was the most pleasant assignment I have ever had. They were always on top of situations when necessary, and very helpful. I was very proud to be an employee of Rose International, and would recommend anyone to try to work with them.

Melvon, Consultant

It was great working for Rose International. Everyone was extremely helpful.

Rosann, Consultant

Rose is an assembly of people grounded in honesty, truth and dignity for all of its employees and contractors.

Samba, Consultant

I had a very positive experience working for Rose. The entire process is very efficient and easy.

Joanne, Consultant

Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.

Diane, Consultant

EMPLOYEE COMMENTS

  • We want you to work with us, but don't take our word for it. Take a look at this sampling of employee comments. They speak for themselves.