NEW JOB OPENING
ORDER MANAGEMENT SPECIALIST- ERP, CUSTOMER ORDERS & SUPPLY CHAIN
IN Buffalo Grove, IL, USA!

 

Date Posted: 07/02/2026
Hiring Organization: Rose International
Position Number: 503647
Industry: Manufacturing
Job Title: Order Management Specialist- ERP, Customer Orders & Supply Chain
Job Location: Buffalo Grove, IL, USA, 60089
Work Model: Hybrid
Work Model Details: 2 days on-site, 3 days remote
Shift: 8:00 AM - 5:00 PM
Employment Type: Temp to Hire
FT/PT: Full-Time
Estimated Duration (In months): 13
Min Hourly Rate($): 25.00
Max Hourly Rate($): 25.00
Must Have Skills/Attributes: Order Management, Shipping/Receiving, Supply Chain
Experience Desired: Experience managing customer inquiries (3+ yrs); Experience managing orders (pre-order, order management, and post-order support) (3+ yrs)
Required Minimum Education: High School Diploma or equivalent
Preferred Education: Bachelor’s Degree
Preferred Certifications/Licenses: IATA, DOT, IMDG, Lithium Battery Shipping (function-specific)

**C2C is not available**

 

Job Description
Required Education

•High School Diploma or equivalent



Preferred Education

•Bachelor’s degree or equivalent professional experience



Preferred Certification:

Ability to maintain certifications, including:

• IATA

•DOT

• IMDG

• Lithium Battery Shipping (function-specific)



Required Qualifications:

• Minimum of 3 years of experience managing customer inquiries and orders (pre-order, order management, and post-order support)

• Ability to travel 0-15%

• Must be legally authorized to work in the United States without current or future sponsorship



Preferred Qualifications:

• Strong customer-focused mindset

• Excellent written and verbal communication skills

• Experience in order management or supply chain operations (3+ years preferred)



Job Summary:

• In this role, you will manage the full lifecycle of customer orders—from inquiry through delivery and invoicing—ensuring accuracy, compliance, and a high level of customer satisfaction.

• You will collaborate cross-functionally to optimize delivery performance, streamline logistics, and maintain strong customer relationships.



Responsibilities:

• Respond to customer inquiries and prepare quotations, including technical and commercial clarifications such as credit checks, export compliance, delivery timelines, inventory availability, and manufacturing capacity.

• Enter and manage customer orders in the ERP system, confirm delivery dates, and provide order confirmations.

• Monitor order execution to ensure compliance with agreed delivery dates and quantities; proactively address potential delays.

• Manage delivery schedules, initiate shipments, and resolve backorders to maintain delivery reliability.

• Coordinate timely invoicing, perform post-order cost analysis, and support margin accuracy through proper cost tracking and additional charge management.

• Collaborate with logistics, packaging, and transport teams to design efficient delivery solutions and minimize costs.

• Maintain strong communication with internal teams and external partners to ensure seamless information flow and optimized supply chain performance.

• Coordinate with manufacturing facilities, including off-site locations, to align production and logistics requirements.

  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**


 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

I had a very positive experience working for Rose. The entire process is very efficient and easy.

Joanne, Consultant

Thanks for the opportunity. If in the future I ever need a job, I would like to work for Rose International.

David, Consultant

Any time I did have a question and called, the phone was always answered, and my question/concern was immediately resolved.

Sally, Consultant

You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!

Tonya, Consultant

Working for Rose International was the most pleasant assignment I have ever had. They were always on top of situations when necessary, and very helpful. I was very proud to be an employee of Rose International, and would recommend anyone to try to work with them.

Melvon, Consultant

EMPLOYEE COMMENTS

  • We want you to work with us, but don't take our word for it. Take a look at this sampling of employee comments. They speak for themselves.