Date Posted: 01/29/2026
Hiring Organization: Rose International
Position Number: 496305
Industry: Professional Services
Job Title: Performance Management Specialist
Job Location: Hermitage, TN, USA, 37076
Work Model: Onsite
Shift: 8-5
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 10
Min Hourly Rate($): 35.00
Max Hourly Rate($): 42.00
Must Have Skills/Attributes: Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Teams, Performance Management
Experience Desired: Operational Support Processes within Talent systems (5+ yrs)
Required Minimum Education: Bachelor’s Degree
**C2C is not available**
Job Description
Qualifications Required
• Bachelor’s degree and 5-7 years of relevant experience working in Operational Support Processes within Talent systems (preferably performance management experience)
• Proficient Microsoft Office skills (e.g., PowerPoint, Excel, OneNote, Word, Teams)
Preferred
• Organized and able to track details on issues, able to troubleshoot issues
• Strong communication skills with different stakeholders (tech team, end-users of system, supervising manager)
• Strong problem-solving skills and a consultative approach, with the ability to collaborate with team members on best practices
• Proficient in working in dynamic, complex, client-focused, and team-focused environments with minimal oversight, possessing an agile mindset
• Enthusiastic about the opportunity to work in developing, ambiguous, and challenging situations
Role description
We are seeking a candidate to join our Digital & Analytics team, focusing on performance management operations from both a systems and process perspective. This role will primarily support the PM Operations team within the performance management systems. The individual will need to have experience in operational support processes, the ability to pick up new technology processes quickly, and strong attention to detail. The ideal candidate will also have strong written and verbal communication and presentation skills.
Key responsibilities of the PM Operations Support Specialist include:
• Support the Digital & Analytics PM Manager in operational support activities (including: maintenance of issue trackers, preparation of materials for Monthly Tech SME calls, updating job aids/system documentation as needed, maintaining PM activities calendar, etc.)
• Triage reported system issues and help troubleshoot towards resolution
• Help manage quarterly releases of new features within PM applications
• Support testing, cutover, and system training efforts as needed
• Coordinate with Talent process owners and subject matter advisors to manage change requests
• Leverage shared project team site(s) and OneNote to ensure structure and access to communications, materials, and documents for all project team members
• Schedule follow up calls, take notes, and distribute action items from discussions
• Collaborate with Talent, Consulting, and Client Technology teams to deliver effective technology solutions
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
I am very happy with the Rose International, and the professionalism of the employees.
Robin, Consultant
Rose International maintained good communication during assignments and are very informative through email and phone calls.
Sade, Consultant
Rose International has been great to me. I thank everyone there for all of their hard work; it has not gone unnoticed.
Melody, Consultant
Rose is an assembly of people grounded in honesty, truth and dignity for all of its employees and contractors.
Samba, Consultant
Any time I did have a question and called, the phone was always answered, and my question/concern was immediately resolved.
Sally, Consultant
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