NEW JOB OPENING
IT INFRASTRUCTURE SUPPORT SPECIALIST
IN SAINT LOUIS, MO, USA!

 

Date Posted: 11/06/2026
Hiring Organization: Rose International
Position Number: 510462
Industry: Utility
Job Title: IT Infrastructure Support Specialist
Job Location: Saint Louis, MO, USA, 63103
Work Model: Onsite
Shift: Monday to Friday, 8.00 am to 4:30 pm
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 6
Min Hourly Rate($): 33.00
Max Hourly Rate($): 36.00
Must Have Skills/Attributes: Cisco, Network Administration, ServiceNow, Telecommunication, Ticketing Systems
Experience Desired:
IT infrastructure, OS, telecommunications networks, and systems administration required (2+ yrs),
Cisco networking equipment and general networking concepts (2+ yrs),
System security, regulatory compliance, and infrastructure operations (2+ yrs),
Familiarity with automation tools and scripting languages preferred (1+ yrs)
Required Minimum Education: High School Diploma or equivalent
Preferred Education: Associate’s Degree
Required Certifications/Licenses: CompTIA A+, CompTIA Network+ preferred

**C2C is not available**

 

Job Description
Education

- Associate degree in Computer Science, Information Technology, Networking, or a related field preferred.
- Candidates without a degree will be considered with 2+ years of equivalent, relevant experience in applicable tools, systems, and customer-supported initiatives.

Certifications:
- CompTIA A+, CompTIA Network+, and/or Cisco CCENT certification preferred.

Preferred Qualifications
- Experience with network configuration, infrastructure administration, and telecommunications networks.
- Familiarity with automation tools and scripting languages, preferably Ansible.
- Willingness to learn and follow customer-specific networking standards and procedures.

Required Skills

- 2+ years of relevant experience in network administration, systems administration, or infrastructure support.
- Basic knowledge of Cisco networking equipment and general networking concepts.
- Experience configuring, upgrading, and troubleshooting network devices.
- Knowledge of network communications, infrastructure, and telecommunications systems.
- Experience with software installations, system upgrades, patch management, and configuration.
- Ability to troubleshoot hardware and software issues and maintain system stability.
- Understanding of system security, regulatory compliance, and infrastructure operations.
- Knowledge of system backup, recovery, and storage administration.
- Familiarity with scripting languages and system administration tools.
- Strong problem-solving, communication, and collaboration skills.
- Ability to work independently with limited guidance and provide informal technical guidance to less experienced colleagues.

Job Duties & Responsibilities

- Install new software releases, perform system upgrades, configure systems, evaluate and install patches, and resolve complex technical problems.
- Configure, upgrade, troubleshoot, and maintain Cisco network equipment and related infrastructure devices.
- Support network infrastructure projects involving new equipment deployments in field locations, including utility poles and office environments.
- Perform break/fix support for existing network equipment, including cellular devices.
- Process and manage ServiceNow tickets related to network configuration, equipment upgrades, troubleshooting, and maintenance.
- Log into network devices to configure, reset, upgrade, or restore them to default settings as required.
- Prepare, configure, and ship network equipment to designated field and office locations.
- Coordinate with appropriate technical teams to implement software updates and maintain network infrastructure.
- Monitor system configurations and automation scripts to ensure infrastructure stability and reliability.
- Support network infrastructure across Transmission, Relay, Missouri, Illinois, and Distribution Automation (DA) groups.
- Ensure secure, reliable, and regulatory-compliant operation and administration of infrastructure resources.
- Provide oversight and support for hardware and software operations, maintenance, and troubleshooting.
- Participate in developing and maintaining system backup and recovery processes.
- Assist with disaster recovery and system recovery planning and testing, when applicable.
- Support the adoption and implementation of network automation solutions using Ansible.
- Collaborate with team members and business groups to maintain the integrity, availability, and performance of client's networking infrastructure.

  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

Working for Rose International was the most pleasant assignment I have ever had. They were always on top of situations when necessary, and very helpful. I was very proud to be an employee of Rose International, and would recommend anyone to try to work with them.

Melvon, Consultant

You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!

Tonya, Consultant

Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.

Diane, Consultant

I have been very pleased with my experience with Rose International. Everyone that I encountered was very helpful and courteous.

Stephanie, Consultant

I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.

Kevin, Consultant

EMPLOYEE COMMENTS

  • We want you to work with us, but don't take our word for it. Take a look at this sampling of employee comments. They speak for themselves.