Date Posted: 01/16/2026
Hiring Organization: Rose International
Position Number: 495717
Industry: Professional Services
Job Title: System Onboarding Specialist
Job Location: Costa Mesa, CA, USA, 92626
Work Model: Hybrid
Work Model Details: Hybrid, + other client locations
Shift: 8-5 PM PST
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 13
Min Hourly Rate($): 40.00
Max Hourly Rate($): 50.00
Must Have Skills/Attributes: Multitask, Project Management, Troubleshooting
Experience Desired: software implementation, digital enablement, dealership operations, or technical customer support (3 yrs); Expereince working with Dealership (3 yrs)
**C2C is not available**
Job Description
Required Qualifications
• Previous experience in software implementation, digital enablement, dealership operations, or technical customer support strongly preferred.
• Foundational understanding of retail sales, automotive business processes, and core IT infrastructure.
• Exceptional communication, organizational, and analytical problem-solving skills.
• Willingness and ability to travel and deliver on-site support at dealership locations nationwide.
Skills & Competencies
• Demonstrated project management and multitasking capabilities.
• Technical curiosity with a proactive approach to troubleshooting software and hardware issues.
• Strong client service orientation, empathy, and adaptability to support and train users at all levels of digital fluency.
• Collaborative team player with a growth mindset and a commitment to ongoing learning.
• Comfort with evolving technologies and rapidly changing business environments.
Description:
As an Onboarding Implementation Specialist, you will oversee, coordinate, and facilitate the end-to-end deployment of dealership digital retailing solutions. Acting as the primary point of contact, you will partner with automotive dealership leadership, cross-functional teams, and external software vendors to ensure a seamless transition. Your focus will be on delivering each project on time and within scope, driving user adoption, and enabling each dealership to maximize value from its new technology with minimal business disruption. This critical role blends project management, client facilitation, and technical enablement.
Key Responsibilities
Project Leadership & Coordination
• Lead and coordinate all phases of software installation, from initial assessment and planning through post-installation support. Act as the primary point of contact and ensure all milestones are met on time and within scope
• Drive adherence to project timelines, deliverables, and quality standards; proactively escalate risks and develop mitigation plans.
Stakeholder Engagement & Communication
• Serve as a liaison between dealership staff, software vendors, and Client & client teams, ensuring clear communication of project objectives, timelines, milestones, and expectations.
• Foster collaboration and ensure effective stakeholder buy-in at each project stage.
Installation Oversight & Issue Management
• Oversee the technical installation and integration of software systems (finance, inventory management, CRM, etc.), ensuring alignment with dealership business needs.
• Rapidly identify, troubleshoot, and escalate technical and operational issues, coordinating with internal and external resources to quickly resolve barriers to success.
Training, Enablement & Support
• Design and deliver engaging learning experiences (both in-person and virtual), guiding dealership teams through software functionality, best practices, and change adoption.
• Provide hands-on support through the transition, equipping users of all skill levels to confidently utilize new tools.
Documentation & Continuous Improvement
• Maintain comprehensive records on project implementation, custom configurations, user feedback, and lessons learned to enable ongoing optimization of deployment processes.
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
I had a very positive experience working for Rose. The entire process is very efficient and easy.
Joanne, Consultant
You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!
Tonya, Consultant
Rose is an assembly of people grounded in honesty, truth and dignity for all of its employees and contractors.
Samba, Consultant
Each time I contacted Rose, I was completely satisfied with the great attention and customer service I received. Each person was extremely knowledgeable and patient with my concerns or questions.
Diana, Consultant
The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.
Sioe, Consultant
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