Education:
• High School Diploma or GED (accredited)
Qualifications/Skills/Experience:
• Required, 2 years of relevant work experience
• Must be at least 18 years of age
• Proficient in Microsoft Office Suite High
• Ability to handle successfully multiple projects at one time
• Strong communicator both written and verbally
Senior, Operations Specialist for Collections provides advanced clerical and administrative support to departmental Managers and assists in coordinating all aspects of daily operations.
Responsibilities:
• A Senior Operations Specialist assists in troubleshooting and resolving safety, service, and operational issues, maintains and distributes department-related information daily, communicates with other supervisors and managers on operational matters, maintains the office, and is the proxy for KRONOS for all daily updates for drivers and helpers.
• Responsible for using Microsoft Suite and additional software tools to manage a variety of daily tasks, such as procurement, time and attendance, safety incidents, and contract labor, assisting with the processing of payments and other financial tasks as necessary, assisting in the implementation of operational projects as needed, communicating with customers about service issues as required, and communicating with employees about scheduling and work assignments as needed.
Daily Duties:
• Checking Cases & Open Tickets Daily.
• Closing tickets from previous day if not closed same day.
• Setting driver lineup in RC for next business day.
• Manages & orders office inventories for District – safety items, gloves, vest, building, cleaning, container parts, wash bay supplies etc.
• Ordering Parts for the Shop/Trucks as needed.
• Entering Fuel Tickets in Compass for Fuelman and Diesel vehicles.
• Creating POs in Coupa.
• Use the Pcard Payment Request Form for Vendors that are not Coupa linked.
• Reconciling invoices in Coupa and Compass for Ops and Shop Parts.
• Keep up with Compactor repairs and validate invoices.
• Keep up with 3rd Party Container Rental containers and validate invoices.
• Keep up with the spreadsheet on Scrap Metal and Container Retirement, Following Corporate Process.
• Send incoming checks to Corporate Accounting or Lockbox as required.
• Coordinating with Dispatchers/Routers by getting customers serviced if routes are behind or there are other issues with drivers not being able to complete their routes.
• Assist routing rolloff hauls efficiently for the next business day ensuring that the router receives these in a timely manner.
• Check in Rolloff and Commercial drivers at the end of day. Making sure their Opus confirmations are accurate. Make corrections when necessary.
• Close all Rolloff tickets for billing and check against an edit list to ensure accuracy.
• Making copies of tickets for customers that require these for attachment to their monthly invoices. Example UOP plant & Havertys
• Close all MAS tickets when time permits.
• Manage the Outokumpu Plant weekend driver hours & log for billing each month.
Transfer Station Duties
• Run Transfer Station Reports from previous Day & files
• Manually communicate and create TS scale tickets for ALL TS trucks that may have an issue or if the scale/Faslane system goes offline for any reason.
• Set up TS Customer truck cards as needed.
• Validate and update tare weights on all trucks entering the transfer station.
• Coordinate TS Scale repairs with Automated system (Fairbanks).
• Set up Quarterly Transfer Station Scale Certifications (Fairbanks) to ensure scale is operating as required.
• Coordinate Recycle load tickets through the Transfer Station.
• Manage & file all TS random load / hazardous waste material screenings daily/weekly/monthly.
Monthly Duties
• Transfer Station EOM Reports
• EOM Fuel Reports
• Billing MAS tickets
• Reconcile all invoices and PO’s in Coupa
• Reconciles and sends to billing OTK Plant monthly weekend and afterhours log
Yearly Duties
• Business License Renewals are handled
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
It was great working for Rose International. Everyone was extremely helpful.
Rosann, Consultant
I have been very pleased with my experience with Rose International. Everyone that I encountered was very helpful and courteous.
Stephanie, Consultant
Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.
Diane, Consultant
The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.
Sioe, Consultant
Each time I contacted Rose, I was completely satisfied with the great attention and customer service I received. Each person was extremely knowledgeable and patient with my concerns or questions.
Diana, Consultant
EMPLOYEE COMMENTS