NEW JOB OPENING
CRM OPERATIONS MARKETING MANAGER
IN Remote, USA!

***Only qualified CRM Operations Marketing Manager - Scheduling & Operations candidates located near San Diego, CA will be considered due to the position requiring an on-site presence***



Required Skills:

• Email Marketing CRM Platforms: Proven experience with enterprise-level CRM systems (e.g., Salesforce Marketing Cloud, Braze, Adobe Campaign). Experience with email service providers (ESPs) for campaign deployment (2-3 years)

• Marketing Scripting: Marketing script (AMP, Liquid Script), ability to write marketing script and conditional logic; SQL (2-3 years)

• Data Segmentation: Strong understanding of data segmentation techniques and tools within a CRM environment (2-3 years)

• Campaign Automation: Familiarity with setting up and managing automated campaign flows (2-3 years)

• Basic HTML/CSS: Ability to troubleshoot basic HTML/CSS issues within email templates (2-3 years)

• Proven experience in a CRM operations, marketing operations, or similar role, specifically supporting campaign development and execution (2-3 years)

• Hands-on experience with at least one enterprise-level CRM platform

• Strong attention to detail and a commitment to quality in campaign deployment

• Ability to work effectively in a fast-paced environment and manage multiple campaigns simultaneously

• Excellent communication and collaboration skills



Preferred Skills:

Email execution experience in an enterprise-level ESP system (Braze, Salesforce, Eloqua), HTML knowledge, Marketing script (AMP, Liquid Script), ability to write marketing script and conditional logic, SQL (2-3 years)



Purpose

• The GTO Platform Ops team is seeking to hire a CW who supports the development and execution of campaigns. In this role, you'll be crucial in supporting the development and execution of our marketing campaigns, ensuring they run smoothly and effectively.



Impact

• This role is vital for optimizing our campaign operations and overall marketing efficiency. Without it, our ability to launch, manage, and scale effective campaigns would be significantly hindered. You'll help us implement processes, improve campaign delivery, and ultimately enhance our customer relationships and business outcomes.



Role Summary

A Contract CRM Operations Marketing Manager is a hands-on professional responsible for the operational aspects of our marketing campaigns within our CRM system. This includes everything from campaign setup, QA and segmentation to deployment, monitoring, and reporting. You'll bridge the gap between marketing CRM teams and technical execution, ensuring our campaigns reach the right audience at the right time.



Duties:

• Campaign Development and Setup: Support the end-to-end development and setup of marketing campaigns within our CRM platform

• Execution and Deployment: Oversee the accurate and timely execution and deployment of various marketing campaigns

• Segmentation and Targeting: Assist in defining and implementing audience segmentation strategies to ensure campaigns are delivered to the most relevant customers

• Quality Assurance: Conduct thorough testing and quality assurance checks on campaigns before launch to ensure accuracy and functionality

• Performance Monitoring: Monitor campaign performance and troubleshoot any operational issues that may arise

• Documentation and Best Practices: Help document campaign processes and contribute to the development of operational best practices

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**