Date Posted: 01/21/2026
Hiring Organization: Rose International
Position Number: 495929
Industry: Government
Job Title: Operations Lead
Job Location: Jefferson City, MO, USA, 65109
Work Model: Onsite
Shift: 8am to 5pm
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 13
Min Hourly Rate($): 95.00
Max Hourly Rate($): 115.00
Must Have Skills/Attributes: Medicaid, Operation Risk Management, Operations Manager
Experience Desired: Experience managing operations for Medicaid or HCBS case management systems. (5 yrs); Strong understanding of waiver administration, provider management, and service authorization (5 yrs)
Required Minimum Education: Bachelor’s Degree
**C2C is not available**
Job Description
Qualifications
• Experience managing operations for Medicaid or HCBS case management systems.
• Strong understanding of waiver administration, provider management, and service authorization processes.
• Experience with large user populations and multi-stakeholder environments.
• Proven ability to lead cross-functional teams and manage operational risk.
Role Summary
The Operations Lead oversees day-to-day operational readiness and ongoing support for the ConneXion Case Management System following implementation. This role ensures system operations align with DMH business processes, waiver requirements, service delivery workflows, and governance standards, supporting efficient, compliant, and sustainable system use statewide.
Key Responsibilities
• Define and manage operational processes for system use, support, maintenance, and continuous improvement.
• Coordinate operational readiness activities including cutover planning, stabilization, and post-go-live support.
• Serve as the primary liaison between operational stakeholders, Regional Offices, providers, and technical teams.
• Ensure system workflows support the full lifecycle of care, including intake, eligibility, PCSP development, service authorization, utilization review, billing coordination, and case closure.
• Monitor system performance, usage trends, and operational metrics to identify risks and improvement opportunities.
• Support change management, release management, and governance processes.
• Ensure alignment with Missouri Medicaid Enterprise (MME), MITA, and CMS standards. - **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Working for Rose International was the most pleasant assignment I have ever had. They were always on top of situations when necessary, and very helpful. I was very proud to be an employee of Rose International, and would recommend anyone to try to work with them.
Melvon, Consultant
I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.
Kevin, Consultant
The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.
Sioe, Consultant
Rose is an assembly of people grounded in honesty, truth and dignity for all of its employees and contractors.
Samba, Consultant
My on-boarding with Rose was outstanding. The packets of information, the process, and great attention to detail each person gave me allowed me to get started quickly.I appreciated each person's friendly and helpful attitude.
Diana, Consultant
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