Date Posted: 03/27/2026
Hiring Organization: Rose International
Position Number: 499024
Industry: Utility
Job Title: Operations Specialist
Job Location: Pembroke Pines, FL, USA, 33029
Work Model: Onsite
Shift: Monday to Friday anywhere from 7am to 6pm. Rotating Holidays.
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 7
Min Hourly Rate($): 20.00
Max Hourly Rate($): 23.00
Must Have Skills/Attributes: Administrative, Data Collection, Troubleshooting
Experience Desired: Experience in administrative, operations, or customer support roles (2-3 yrs)
Required Minimum Education: High School Diploma or equivalent
**C2C is not available**
Job Description
Education and Experience Required:
• High school diploma or G.E.D, and 0-3 years previous experience.
Required:
• High school diploma or GED required
• 2–3 years of experience in administrative, operations, or customer support roles
• Must be bilingual English/Spanish (fluent)
• Must have proven customer service experience and advanced computer skills
• Computer, phone, Word/Excel, email, dispatching and problem solving. Bilingual.
• Strong organizational and multitasking skills
• Comfortable using computer systems and software tools
• Excellent communication and attention to detail
Preferred:
• High school diploma or G.E.D, plus additional or specialized training, and zero to four years previous experience.
Position Summary:
• Summary Provides clerical and administrative support to departmental Managers and assists in coordinating all aspects of daily operations, including recording and reporting data.
II. Essential Duties and Responsibilities include the following.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.
• Assists in troubleshooting and resolving safety, service, and operational issues.
• Creates, distributes, and closes-out customer tickets on a daily basis.
• Maintains and distributes department related information on a daily basis.
• Communicates with other supervisors and managers about operations and/or dispatch issues.
• Completes and maintains a variety of reports as directed by the department manager.
• Uses software tools to manage a variety of tasks, such as procurement, time and attendance, safety incidents, and contract labor.
• Assists with data collection and reporting required for incentive pay programs.
• Assists with the processing of payments and other financial tasks as necessary.
• Assists in the implementation of operational projects as needed.
• Communicates with customers about service issues as needed.
• Communicates with employees about scheduling and work assignments as needed.
• May enter and maintain Service Machine SMART data on a daily basis.
• Performs other duties as assigned. - **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
I am very happy with the Rose International, and the professionalism of the employees.
Robin, Consultant
My on-boarding with Rose was outstanding. The packets of information, the process, and great attention to detail each person gave me allowed me to get started quickly.I appreciated each person's friendly and helpful attitude.
Diana, Consultant
As a contractor, I have to say that Rose International was by far the best agency I have worked for.
Q'testdalir, Consultant
It is a great pleasure being a part of the Rose International Team.
Toni, Consultant
Thanks for the opportunity. If in the future I ever need a job, I would like to work for Rose International.
David, Consultant
EMPLOYEE COMMENTS