NEW JOB OPENING
PART-TIME- OPERATIONS SPECIALIST | ADMINISTRATIVE & CUSTOMER SUPPORT
IN Madison, WI, USA!

 

Date Posted: 08/19/2026
Hiring Organization: Rose International
Position Number: 505993
Industry: Utility
Job Title: Part-Time- Operations Specialist | Administrative & Customer Support
Job Location: Madison, WI, USA, 53713
Work Model: Onsite
Shift: 8:30 AM -12:30 PM
Employment Type: Temporary
FT/PT: Part-Time
Estimated Duration (In months): 4
Min Hourly Rate($): 19.00
Max Hourly Rate($): 19.00
Must Have Skills/Attributes: Administrative, Customer Service, Reporting, Troubleshooting
Experience Desired: Administrative, customer service, or operations support experience (1-3 yrs); Proficiency with Microsoft Office and computer-based systems (1-3 yrs)
Required Minimum Education: High School Diploma or equivalent

**C2C is not available**

 

Job Description
Required Education and Experience:

• High School Diploma or equivalent, and 1-3 years previous experience.



Preferred Education and Experience:

• High School Diploma or equivalent, plus additional or specialized training, and 1 to four years previous experience.



Required:

• 1–3 years of administrative, customer service, or operations support experience.

• Strong organizational and communication skills.

• Ability to multitask in a fast-paced environment.

• Proficiency with Microsoft Office and computer-based systems.



Summary:

• Provides clerical and administrative support to departmental Managers, and assists in coordinating all aspects of daily operations, including recording and reporting data.



Responsibilities:

• Assists in troubleshooting and resolving safety, service, and operational issues.

• Creates, distributes, and closes-out customer tickets on a daily basis.

• Maintains and distributes department related information on a daily basis.

• Communicates with other supervisors and managers about operations and/or dispatch issues.

• Completes and maintains a variety of reports as directed by the department manager.

• Uses software tools to manage a variety of tasks, such as procurement, time and attendance, safety incidents, and contract labor.

• Assists with data collection and reporting required for incentive pay programs.

• Assists with the processing of payments and other financial tasks as necessary.

• Assists in the implementation of operational projects as needed.

• Communicates with customers about service issues as needed.

• Communicates with employees about scheduling and work assignments as needed.

• May enter and maintain Service Machine SMART data on a daily basis.

• Performs other duties as assigned.

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Other minor duties may be assigned.
  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**


 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

Your team at Rose International is always very helpful and responsive.

Barbara, Consultant

It was great working for Rose International. Everyone was extremely helpful.

Rosann, Consultant

It is a great pleasure being a part of the Rose International Team.

Toni, Consultant

Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.

Diane, Consultant

I had a very positive experience working for Rose. The entire process is very efficient and easy.

Joanne, Consultant

EMPLOYEE COMMENTS

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