NEW JOB OPENING
SURGERY SCHEDULING COORDINATOR - CUSTOMER SERVICE & PATIENT SCHEDULING
IN Atlanta, GA, USA!

 

Date Posted: 09/02/2026
Hiring Organization: Rose International
Position Number: 506807
Industry: Healthcare
Job Title: Surgery Scheduling Coordinator - Customer Service & Patient Scheduling
Job Location: Atlanta, GA, USA, 30305
Work Model: Onsite
Shift: Day shift, 8:30am - 5:00pm
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 12
Min Hourly Rate($): 25.00
Max Hourly Rate($): 25.00
Must Have Skills/Attributes: Customer Service, Management, Phone
Experience Desired: Book surgeries and coordinate surgical scheduling (1+ yrs); Verify coverage and complete QRM authorization and all other pre-operative requirements (1+ yrs); Book pre-op and post-op appointments (1+ yrs); At least 1 year of strong customer service experience, including over the phone (1 yrs)
Required Minimum Education: High School Diploma or equivalent

**C2C is not available**

 

Job Description
Required Education:

•High School Diploma or equivalent



Required Qualifications / Skills / Experience:

•At least 1 year of customer service experience

•Strong customer service skills, including over the phone

•Basic PC skills

•Strong teamwork and communication skills



Preferred Qualifications / Skills / Experience:

•At least 1 year of experience in a healthcare setting



Work Location:

•Atlanta, GA 30305 - Onsite Only



Parking Information:

•Parking lot or garage



Schedule:

•Day shift, 8:30am - 5:00pm



Interview Process:

•Meet and greet with each candidate



Dress Code:

•Business casual



Overview:

•Under indirect supervision, the Surgery Scheduling Coordinator schedules patients for surgery according to the type of surgery (urgent or routine) and the access standards and scheduling directives provided. This role ensures the surgical encounter, whether outpatient or inpatient, is coordinated properly and scheduled accurately and efficiently.



Job Summary:

•The Surgery Scheduling Coordinator provides the highest quality customer service to members, practitioners, and external surgical sites through coordination of multidisciplinary facets of care, both internal and external. This role manages and coordinates surgical schedules, cross-specialty schedules, and availability of appropriate equipment and supplies for surgical cases, while acting as a liaison between the Specialist, PCP, and Hospitalists.



Job Responsibilities:

•Answer incoming calls and provide excellent customer service

•Book surgeries and coordinate surgical scheduling

•Book pre-op and post-op appointments

•Coordinate information flow between the Specialist, PCP, and Hospitalists

•Manage data processing, diagnostic reporting, and clinical information gathering

•Verify coverage and complete QRM authorization and all other pre-operative requirements

•Obtain authorization from outside insurers for Medicaid patients using their independent authorization system

•Manage incoming calls, data queues, and other reporting tools to update, cancel, and reschedule surgeries



Industry:

Healthcare
  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**


 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

I am very happy with the Rose International, and the professionalism of the employees.

Robin, Consultant

It was great working for Rose International. Everyone was extremely helpful.

Rosann, Consultant

Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.

Diane, Consultant

Working for Rose International was the most pleasant assignment I have ever had. They were always on top of situations when necessary, and very helpful. I was very proud to be an employee of Rose International, and would recommend anyone to try to work with them.

Melvon, Consultant

Your team at Rose International is always very helpful and responsive.

Barbara, Consultant

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