Required Education:
• High School Diploma, or Associate degree.
Preferred Education:
• Bachelor's degree not required, no certifications required.
Top 3 Must-Haves:
• Linux Admin
• Windows Admin
• Cisco Network
• Experience: 5 years
Required Skills/ Experience
• 5 years of experience in IT support, systems administration, or infrastructure support
• Experience with Cisco networking (switching, routing, VLANs, basic diagnostics)
• Experience with Microsoft Active Directory (user/group management, authentication concepts)
• Experience with virtualization platforms, preferably Proxmox
• Experience working with Linux systems (basic administration, services, logs, troubleshooting)
• Experience supporting systems in manufacturing, industrial, laboratory, or regulated environments
• Familiarity with cybersecurity or network segmentation concepts in OT environments
• Working knowledge of IT fundamentals, including servers, networking, virtualization, and operating systems.
• Experience in troubleshooting system availability, performance, and connectivity issues.
• Ability to work effectively at the interface of IT and operational technology (OT) systems.
• Ability to follow structured troubleshooting and incident response processes.
• Strong documentation and communication skills, particularly when working across technical disciplines.
• Ability to prioritize tasks during system outages or high-impact events.
We are seeking an IT Technician to support the reliability, availability, and day-to-day operation of IT and network infrastructure that underpins automation, control, and manufacturing systems within a campus environment. This role works closely with Senior Control Systems Technicians and Control Systems Engineers to troubleshoot and resolve IT, server, virtualization, and network-related issues that impact control systems, building automation, and industrial applications. The position is heavily focused on system sustainment, troubleshooting, and uptime, rather than new system design or large-scale implementations.
Job Responsibilities
• Perform routine system administration tasks to support high availability of IT systems supporting automation, control, and manufacturing operations.
• Monitor system health and respond to incidents to minimize downtime and service disruptions.
• Troubleshoot and resolve IT and network-related issues impacting control systems in collaboration with Control Systems Engineers and Senior Control Systems Technicians.
• Support and maintain on-premises infrastructure, including servers, virtual machines, storage, and network devices used for industrial and control system applications.
• Perform system updates, patches, and basic maintenance activities following approved procedures and change controls.
• Assist with diagnosing network communications issues affecting control systems, automation platforms, and field devices.
• Support identity, authentication, and access-related tasks for systems integrated with directory services.
• Maintain system documentation, network diagrams, configuration records, and troubleshooting notes.
• Escalate complex issues appropriately and clearly communicate system status, risks, and corrective actions to senior technical staff.
• Support backup, recovery, and basic disaster recovery tasks as directed.
• Follow cybersecurity, access control, and system hardening requirements applicable to industrial and manufacturing environments.
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Rose International maintained good communication during assignments and are very informative through email and phone calls.
Sade, Consultant
Your team at Rose International is always very helpful and responsive.
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As a contractor, I have to say that Rose International was by far the best agency I have worked for.
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I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.
Kevin, Consultant
You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!
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