NEW JOB OPENING
NETWORK TECHNICIAN
IN Columbia, SC, USA!

***Only qualified Network Technician candidates located near the Columbia SC area to be considered due to the position requiring an onsite presence***



Required Education:

• Bachelor's degree or master’s degree in computer science or information systems/technology management or equivalent work experience



Preferred Certification:

• A+

• Network+

• Security+

• MCSA: Windows 10



Required Skills:

• 5+ years of experience in enterprise desktop support and customer service

• Skilled in desktop administration for windows 7 and windows 10

• 3+ years of experience in system administration

• 3+ years of experience with the following: GPO (windows group policy object) administration SCCM (system center configuration manager) and MDM (mobile device management)



Preferred Skills:

• Good understanding of desktop support concepts for the enterprise as it relates to troubleshooting network endpoints

• Mobile device management air watch MS Intune

• Lansweeper



Job Responsibilities:

• Works under limited supervision in the administration planning installation configuration maintenance and support of computer hardware software printers and network connectivity

• Updates tickets in the ticketing system on all it-related issues and assists helpdesk personnel with lower tier support when requested

• Monitors cyber threats attacks and vulnerabilities such as viruses ransomware worms trojans keyloggers adware bots rats and logic bombs

• Participates in network troubleshooting for connection-based issues between endpoint devices and distribution switches

• Processes inventory and maintenance requests for computer systems and printers on the network

• Conducts and aids in inventory of computer equipment across all agency regions of SC

• Assists in preparing new systems and devices for employees

• Updates active directory information for users and conducts password resets and system configuration updates using SCCM

• Additional Required Deliverables Include:

• Documentation Technical user Documentation

• Knowledge Transfer

• Technical Training User Training Official Knowledge Transfer Sessions

• Screen sharing recorded

• Weekly Status Reports to Hiring Manager accomplished Planned

• Additional duties/skills:

• Demonstrative abilities to troubleshoot desktop printer network and MDM iPhone issues

• Excellent customer service and communication skills via phone email and in-person working with a wide range of situations and personalitize

• Must be able to efficiently perform remote and onsite technical work Could be supporting people at different sites

• Must be able to update user and system information in active directory and SCCM

• It networks virtual environments database and storage

• Windows 10 or 11 enterprise

• Strong personal ethical and moral standards

• Good interpersonal skills

• Proactive and self-motivated

• Self-starter with the ability to prioritize workload and manage time

• Willingness to learn new things and take ownership

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**