Date Posted: 09/27/2023
Hiring Organization: Rose International
Position Number: 451032
Job Title: Consulting Engineer (3)
Job Location: Remote, USA
Employment Type: Temporary
Estimated Duration (In months): 9
Min Hourly Rate($): 65.00
Max Hourly Rate($): 70.00
Must Have Skills/Attributes: CCNA, Firewall, Network Administration, Routing, Technical Support, Troubleshooting
Job Description
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
*** Must be a US Citizen and have the ability to obtain a U.S. Government Security Clearance***
What You’ll Do
As part of the Expert Care National - High Touch Technical Support (HTTS) team, you will work with an outstanding team of Tier 3 Technical Consulting Engineers. The Expert Care National - HTTS team specialization in one of or more core technologies while understanding foundations of our network products, protocols, and best practices. You will work as part of a collaborative team to provide support during critical network issues as well as managing a case load of lower critical issues.
Who You’ll Work With
The Expert Care National - HTTS team provides Tier 3 technical support at security classification to the Federal and SLED customer base via phone, email, web, and remote access for R/S, Security, Collaboration, Data Center, Wireless, Service Provider (both hardware and software) to Client customers, partners, account teams, and other engineers to independently troubleshoot & debug product problems. Expert Care National - HTTS in US Public Sector provides our Federal, SLED, and other customers operating within the regulatory space Client leading-edge technical support and services natively; thus transforming the way our customers meet their critical mission and business needs.
Who You Are
Minimum Qualifications:
• Sole US Citizenship with the ability to obtain a clearance
• Client CCNP-CCIE equivalent expertise troubleshooting/supporting: DNAC (Digital Networking Architecture Center)
• Resolution leader, problem-solving - troubleshooting methodology
• Communication & Facilitation, Listening & Affirmation, Influence & Persuasion, Public speaking & Presentation, Coaching
• A team player focused on customer success
Desired Skills:
• BS degree in a technical field (CS/EE preferred)
• Client Expertise troubleshooting/supporting with any of the following: routing/switching protocols, wireless, VXLAN, SD-WAN, and/or Security
• Client Network Certifications (i.e. CCT, CCST, CCDA, CCDP, CCDE, CCNA, CCNP, CCIE, etc.)
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
As a contractor, I have to say that Rose International was by far the best agency I have worked for.
Q'testdalir, Consultant
Each time I contacted Rose, I was completely satisfied with the great attention and customer service I received. Each person was extremely knowledgeable and patient with my concerns or questions.
Diana, Consultant
Your team at Rose International is always very helpful and responsive.
Barbara, Consultant
Rose International maintained good communication during assignments and are very informative through email and phone calls.
Sade, Consultant
I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.
Kevin, Consultant
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