Date Posted: 09/23/2026
Hiring Organization: Rose International
Position Number: 508005
Industry: Healthcare
Job Title: Senior Manager, Omnichannel Marketing and Customer Experience
Job Location: Deerfield, IL, USA, 60015
Work Model: Hybrid
Work Model Details: 3 times a week is mandatory
Shift: 8 am to 5 pm
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 13
Min Hourly Rate($): 60.00
Max Hourly Rate($): 70.00
Must Have Skills/Attributes: Marketing, Omni channel
Experience Desired: Omnichannel Strategy & Customer Experience (10 yrs); Strategic Leadership (10 yrs); Executive Communication (10 yrs)
Required Minimum Education: Bachelor’s Degree
**C2C is not available**
Job Description
Required Education
-Bachelor's degree in Mass Communication / Media Studies or a related field.
Qualifications
-10+ years in senior marketing, brand leadership, or commercial operations, with a focus on omnichannel strategy and customer experience (CX).
-Demonstrated success scaling global brands, launching new categories, and leading integrated marketing systems in fast-paced, matrixed organizations.
-Strong strategic, analytical, and project management skills.
-Adaptable to using project management platforms such as Monday.com.
-Exceptional communication and interpersonal skills with proven ability to influence without authority.
-Experience uniting creative, sales, product, and operations teams around a clear point of view.
Required Skills
-Omnichannel Strategy & Customer Experience (CX): Proven ability to design and scale integrated marketing systems with a focus on frictionless customer experiences.
-Strategic Leadership: Expertise in long-term planning, data analysis, and translating insights into actionable strategies that drive business growth.
-Executive Communication: Exceptional written and verbal communication skills; able to craft compelling narratives for executive audiences and other stakeholders.
-Relationship Building: Strong interpersonal skills; quickly establishes credibility and fosters collaboration across all levels and geographies.
-Operational Excellence: Advanced project management and organizational skills, focused on efficiency, accountability, and results.
-Additional Skills (from Qualifications)
-Strong strategic, analytical, and project management skills.
-Adaptable to using project management platforms such as Monday.com (also Maestro).
-Exceptional communication and interpersonal skills with proven ability to influence without authority.
-Experience uniting creative, sales, product, and operations teams around a clear point of view.
The Senior Manager, Omnichannel Marketing and Customer Experience (CX), will play a pivotal role in shaping and executing integrated marketing strategies, driving brand growth, and aligning cross-functional teams. This part-time role (15–20 hours per week for 6 months) is ideal for a marketing leader with deep experience in omnichannel strategy, customer experience, and marketing execution. The position will report to the Global Strategic Marketing Omnichannel Lead.
Key Responsibilities
-Serve as a strategic partner to the Global Strategic Marketing Omnichannel Lead, managing priorities and ensuring alignment with business goals.
-Lead the development and execution of omnichannel marketing initiatives, including coordinating cross-functional Customer Experience (CX) pilot programs.
-Execute omnichannel marketing strategic priorities and campaigns as defined by inbound Briefs from marketing teams around the world, in collaboration with Vantive internal teams (e.g., IT, ---- Privacy, Legal, Regulatory, Communications) and external agency partners.
-Act as a key point of contact for internal and external stakeholders on omnichannel marketing initiatives, specifically Customer Experience (CX).
-Track progress against marketing KPIs and milestones using project management platforms (e.g., Monday.com, Maestro).
-Develop and refine executive communications, presentations, and updates for senior leadership. - **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!
Tonya, Consultant
It was great working for Rose International. Everyone was extremely helpful.
Rosann, Consultant
I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.
Kevin, Consultant
As a contractor, I have to say that Rose International was by far the best agency I have worked for.
Q'testdalir, Consultant
Working for Rose International was the most pleasant assignment I have ever had. They were always on top of situations when necessary, and very helpful. I was very proud to be an employee of Rose International, and would recommend anyone to try to work with them.
Melvon, Consultant
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