Date Posted: 08/20/2026
Hiring Organization: Rose International
Position Number: 506044
Industry: Software/Financial Services/IT Company
Job Title: Marketing Manager (Ratings & Reviews Program)
Job Location: San Diego, CA, USA, 92129
Work Model: Hybrid
Work Model Details: Hybrid: 3 days/week onsite
Shift: Standard Business Hours
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 18
Min Hourly Rate($): 60.00
Max Hourly Rate($): 70.00
Must Have Skills/Attributes: CRM, Digital Marketing, QA, SEO, Turbo Tax
Experience Desired: Experience in digital marketing or marketing operations (5+ yrs); Ratings & Reviews Program Management (3-5+ yrs); Proficiency in tools like Jira, Asana, or equivalent (3-5+ yrs)
**C2C is not available**
Job Description
***Only qualified Marketing Manager (Ratings & Reviews Program) candidates located near San Diego, CA will be considered due to the position requiring an on-site presence***
Required Skills:
• 5+ years of experience in digital marketing, program management, or marketing operations, with a proven track record of managing complex, cross-functional projects
• Exceptional project management skills, with proficiency in tools like Jira, Asana, or equivalent (3-5+ years)
• Demonstrated ability to manage technical workflows, including writing requirements, managing ticketing queues, and leading QA processes
• Strong communication and stakeholder management skills, with the ability to articulate complex issues and drive alignment across technical and non-technical teams
• A proactive, self-starter mentality with a talent for navigating ambiguity and solving problems with tenacity
• Direct experience managing a Ratings & Reviews program and platform, particularly Bazaarvoice
• Experience managing app store ratings programs (Apple App Store, Google Play) at scale
Preferred Skill:
• Ratings & Reviews Program Management – Experience managing customer ratings/reviews and Apple App Store & Google Play ratings programs at scale, including technical workflows, QA, analytics, and cross-functional coordination (3-5+ years)
Job overview:
• We are seeking a highly organized and technically adept Marketing Manager to own the operational engine of the Client and Client Ratings & Reviews program
• This role has expanded scope beyond the core Client DIY experience to encompass Activate Expert (AE) product reviews, app store and retail platform reviews, and Client ratings and reviews — making this a critical, high-visibility role across the Intuit consumer portfolio
• The ideal candidate is a master of complex project management, thrives on cross-functional collaboration, and has a relentless focus on detail and quality assurance. You are a proactive problem-solver who takes extreme ownership to see projects through to completion in a fast-paced, matrixed environment
Duties:
Strategy & Insights
• Develop and execute strategies to maximize the capture of authentic customer ratings and reviews across various touchpoints — spanning Client DIY, Activate Expert, and Client products
• Identify and implement best practices for displaying reviews to build customer trust and drive conversion across web, in-product, and retail surfaces
End-to-End Program Management
• Own the operational plan for the entire Ratings & Reviews program across Client Desktop, Client Online (DIY, DIWM, FS), Client BizTax, Local TTO, and Client, from initial request intake and requirements gathering to final implementation and reporting
• Lead the comprehensive "season readiness" program for all review-related content and functionality across key Client and CK web properties, including homepages, product pages, and SEO-focused content
• Develop and maintain all program documentation, including project scopes, timelines, process workflows, and stakeholder alignment records
Retail Platform Reviews
• Own the strategy and operational execution for Client ratings and retail platforms
• Coordinate with Product, Engineering, and CRM teams to implement in-app review prompts aligned with platform policies and optimized for response rate and quality
• Manage retail syndication partners — gather requirements, manage UPC and URL intake, and QA all partner-facing review displays
Technical & Systems Management
• Manage the technical workflow by creating, prioritizing, and tracking engineering tickets across Client Online, Client Business, Client Desktop, Local, and CK programs to ensure accurate and timely code implementation, bug fixes, and enhancements
• Lead all QA efforts for engineering and design changes, ensuring a bug-free and optimal customer experience across all platforms, including desktop and post-file experiences
• Partner with Analytics to maintain data integrity, QA dashboards (Tableau/Qlik), validate in-season reporting requests, and advise on continuous improvements across all product lines
Vendor & Partner Management
• Serve as the primary operational liaison with our key vendor, Bazaarvoice, managing bi-weekly cadences, translating vendor updates into technical requirements, and overseeing all platform configurations across Client Online, AE, and CK
• Manage the product catalogue strategy within the vendor platform, including schema updates, filter configuration, and annual switchover processes for all products
• Coordinate with retail syndication partners and app store platform contacts to manage review intake, display requirements, and ongoing QA
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
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