NEW JOB OPENING
MARKET ASSOCIATE
IN Remote, USA!

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

*** Considering candidates from East Coast Only
*** Will need to come to NYC office at least once a month


Duties: As a Market Associate, you will be responsible for the retention and growth of long-tail Hosts in an assigned territory within North America. You will establish and nurture business relationships with emerging professional host accounts by suggesting and supporting strategic initiatives that drive their success on Client. These initiatives will include supply optimization, pricing optimization, host recruitment, and platform education. In addition, as these Hosts successfully grow on the platform, it will be imperative that you help them maintain best-in-class hospitality standards for an excellent guest experience. Beyond one-to-one account management responsibilities, you''ll also support (Senior) Market Managers on your team to deliver one-to-many education programs, such as webinars and scaled e-mail communication. Ultimately, this team will be responsible for helping long-tail Hosts thrive on Client.

Responsibilities
Build and manage partner relationships with emerging professional host accounts within assigned territory.
Directly manage accounts to meet and exceed quarterly/annual sales goals. We are looking for someone that is goals-obsessed, is inputs-driven, and is willing to take action (high volume of calls, meetings, etc.).
Support scaled strategies to effectively manage & optimize the long-tail of hundreds of Professional Hosts in your territory.
Hold regular optimization calls and business reviews with your partners.
Secure availability over high compression dates.
Educate clients on all significant product changes and cascade feedback on product and policy to the relevant internal stakeholders.
Develop strong and long lasting partnerships.
Respond to and deliver exceptional service to your professional hosts in a timely and efficient manner, occasionally traveling within your territory to provide in-person support and guidance.
Work cross-functionally with product, communications, public policy and customer support teams to ensure our long-term market success.
Analyze data and utilize data-driven recommendations to identify and action on strategic opportunities in your region to drive increase in sales.
Maintain a baseline understanding of the technical integration of various software partners so that you can provide the right support to your clients.
Represent Client in external meetings with Professional Hosts and at industry conferences.

Skills: Qualifications
3+ years of experience in new sales, account management and partner support.
2+ years of hospitality/travel industry experience (nice to have).
Strong time management and prioritization skills.
Proven track record of being able to effectively work a book of business (account management).
Hungry with a strong bias for action, and persistent in the face of adversity and objection.
Excellent communication and presentation skills and ability to communicate effectively with clients via phone, email, and in-person.
Team player: highly motivated to share best practices and knowledge to help peers succeed.
Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work.
The ability to get things done with constantly changing priorities, projects and deadlines.
Available to travel to assigned markets (when business travel resumes).
Passion for Client, travel, and the sharing economy - being an Client host is a plus.
Proven experience working cross-functionally.
Ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments.
Ability to work within tight deadlines, adjust to changes in priorities, and balance short-term needs with long-term strategic initiatives.
Highly proficient in using CRM software, specifically in working with leads, opportunities and other core objects - Salesforce experience is a plus.
Charismatic self-starter who is resourceful and self-sufficient.