NEW JOB OPENING
OFFICE SERVICES COORDINATOR | MAILROOM & SHIPPING COORDINATOR
IN Providence, RI, USA!

Required Education:

• High school diploma or equivalent



Requirements:

• Previous experience in mailroom operations, office services, administrative support, or a related environment preferred

• Strong organizational skills with the ability to prioritize multiple tasks and meet daily deadlines

• Excellent attention to detail and accuracy when handling confidential mail, packages, and documents

• Experience using Microsoft Office applications, including Outlook, SharePoint, OneDrive, and email

• Ability to scan, digitize, and electronically distribute documents using office technology

• Comfortable operating mailroom equipment, including postage meters, scanners, scales, carts, and package handling equipment

• Strong customer service and communication skills when interacting with internal departments and external vendors

• Ability to lift, transport, and move mail and packages using carts and hand trucks

• Ability to work independently while maintaining confidentiality and following established procedures



Overview (Mailroom Coordinator)

We are seeking a dependable and detail-oriented Office Services Coordinator to support daily mailroom and office services operations. This role is responsible for receiving, sorting, processing, and distributing incoming and outgoing mail and packages while ensuring timely and accurate delivery across multiple departments. The ideal candidate is highly organized, customer-focused, and comfortable working with both physical and electronic document management systems. This individual will also support shipping, scanning, mailroom operations, and special projects while maintaining confidentiality and providing exceptional internal customer service.



Responsibilities

• Sort, process, and distribute incoming and outgoing mail for internal departments, corporate offices, postal services, courier services, and customers

• Pick up and deliver mail and packages between company facilities, corporate offices, and the U.S. Postal Service according to established schedules

• Scan, digitize, and electronically distribute documents using email, SharePoint, OneDrive, and other document management systems

• Prepare outgoing mail and packages by weighing shipments, applying appropriate postage, and ensuring accurate departmental chargebacks

• Receive, sign for, and securely manage incoming UPS and courier deliveries until they are delivered to the appropriate recipient

• Operate mailroom equipment, including postage meters, scanners, scales, hand trucks, flatbed carts, and other office service tools

• Maintain accurate records while ensuring all mail and packages are handled confidentially and in accordance with company policies

• Learn departmental functions to ensure accurate routing and timely delivery of mail and business correspondence

• Support internal departments with shipping, mailing, and office service requests

• Assist with special projects and other administrative or office services duties as assigned

• Help coordinate daily mailroom operations by prioritizing incoming mail and assigning work when needed

• Monitor mailroom activities and promptly report any operational issues, unusual situations, or service disruptions to management

• Maintain a clean, organized, and safe mailroom environment while delivering excellent customer service to internal stakeholders

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**