Date Posted: 06/12/2026
Hiring Organization: Rose International
Position Number: 502775
Industry: Insurance
Job Title: Senior Mail Administrator
Job Location: Boston, MA, USA, 02108
Work Model: Onsite
Shift: 8am - 4pm EST, M-F, 7:30 am - 3:30 pm EST in the future
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 13
Min Hourly Rate($): 23.00
Max Hourly Rate($): 23.00
Must Have Skills/Attributes: Administrative, Imaging, Indexing, Mail, Microsoft Office
Experience Desired: Experience working with imaging and indexing systems (1+ yrs); Previous experience in an office or administrative environment (1 yrs); Proficiency in Microsoft Office applications, including Outlook (1 yrs); Experience handling confidential and sensitive information with a high degree of accuracy (1 yrs); Experience operating mailing equipment, including folder inserters and postage meters (0-1 yrs); Experience working in mailroom, document imaging, fulfillment, or records management environments (0-1 yrs)
Required Minimum Education: High School Diploma or equivalent
**C2C is not available**
Job Description
Required Education:
• High School Diploma or equivalent required
Required Experience and Skills:
• Minimum of 1 year of experience working with imaging and indexing systems
• Previous experience in an office or administrative environment
• Proficiency in Microsoft Office applications, including Outlook
• Strong verbal and written communication skills
• Data entry and keyboarding proficiency
• Experience handling confidential and sensitive information with a high degree of accuracy and professionalism
• Strong organizational skills with the ability to prioritize multiple tasks in a high-volume, deadline-driven environment
• Excellent attention to detail and accuracy
• Strong analytical and problem-solving abilities
• Ability to learn new processes and systems quickly
• Ability to work independently and collaboratively in a team environment
• Ability to meet physical requirements of the role, including standing for approximately 3–4 hours per shift and lifting up to 20 pounds
Preferred Experience and Skills:
• Experience operating mailing equipment, including folder inserters and postage meters
• Experience with mail sorting, scanning, indexing, and document processing
• Experience working in mailroom, document imaging, fulfillment, or records management environments
Job Duties:
• Manage the accurate and efficient processing of incoming and outgoing advisor and business mail for the U.S. Division Mail Services operation
• Receive, open (when applicable), sort, prepare, scan, index, and distribute incoming mail to the appropriate business units
• Process outgoing mail and courier shipments through the Fulfillment Center, ensuring timely and accurate delivery
• Handle document imaging, scanning, indexing, and electronic record management activities in accordance with established procedures
• Maintain quality standards and meet established service-level agreements and operational performance metrics
• Troubleshoot mail processing issues and resolve exceptions requiring advanced knowledge and judgment
• Process inbound bulk mail, maintain workflow statistics, and support daily production requirements
• Provide high-quality customer service and operational support to internal business units and administrative teams
• Safeguard sensitive and confidential information, including personally identifiable information (PII), while adhering to company policies and procedures
• Support continuous workflow efficiency and operational improvement initiatives
• Train and onboard new team members on imaging, fulfillment, and mail processing procedures
• Cross-train and provide support across multiple operational functions, including Statement Processing, Imaging, and Fulfillment
• Maintain compliance with workplace policies, security requirements, and operational standards
• Perform additional duties and responsibilities as assigned - **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
It was great working for Rose International. Everyone was extremely helpful.
Rosann, Consultant
I had a very positive experience working for Rose. The entire process is very efficient and easy.
Joanne, Consultant
Rose is an assembly of people grounded in honesty, truth and dignity for all of its employees and contractors.
Samba, Consultant
The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.
Sioe, Consultant
Rose International has been great to me. I thank everyone there for all of their hard work; it has not gone unnoticed.
Melody, Consultant
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