Date Posted: 04/16/2026
Hiring Organization: Rose International
Position Number: 499939
Industry: Financial Services
Job Title: Levies & Garnishment Case Processors
Job Location: Richmond, VA, USA, 23238
Work Model: Hybrid
Work Model Details: Hybrid work 3-days office 2-days WFH
Shift: 8-5
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 3
Min Hourly Rate($): 20.00
Max Hourly Rate($): 22.00
Must Have Skills/Attributes: Banking/Financial, Legal Documentation, Legal Research
Experience Desired: Legal Assistant (3-5 yrs); Document processing (3-5 yrs)
Required Minimum Education: High School Diploma or equivalent
Preferred Education: Bachelor’s Degree
**C2C is not available**
Job Description
Required Education
• High School Diploma, GED, or Equivalent Certification.
Required Experience:
• Review the legal order and, based on the instructions provided, take appropriate action on customers' accounts with 100% quality
• Understand legal terms, dichotomy, and is able to identify the case type, actions needed, and is able to process accurately
• Take an active role in documenting processes and identifying gaps and efficiency gains
• Engage and actively contribute to the continuous improvement log
• Participates in special projects as needed, including technology and automation enhancements
• Supports overall management of operational teams and processing of documents as needed to accommodate work volumes
• Challenge current process design to be more standardized, scalable, and sustainable
• Uphold the review of processes to measure accuracy
• Support the modernization of the bank's case management system
Preferred Qualification/Experience:
• Ability to work both independently and collaboratively to solve problems beyond the immediate team and deliver high-quality results in a fast-paced environment
• You are able to focus on multiple priorities throughout the day everyday and track objectives to completion
• You continue to demonstrate success in exceeding the expectations of the current role
• Strong listening skills and asking questions for clarity
• Able to drive process improvements from start to finish
• A forward-focused, results-oriented, positive attitude
• Passionate about personal development and actively networks
• Previous operations or banking experience a huge PLUS
Job overview:
• The Levies and Garnishments team receives and processes legal orders (when applicable) due to regulatory requirements, including national, state, and county laws when the defendants are found to be either/or COF or DFS customers. In addition to the above mentioned 226 jurisdictions, many orders received from 3rd parties are processed. - **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
It was great working for Rose International. Everyone was extremely helpful.
Rosann, Consultant
You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!
Tonya, Consultant
Rose is an assembly of people grounded in honesty, truth and dignity for all of its employees and contractors.
Samba, Consultant
Rose International maintained good communication during assignments and are very informative through email and phone calls.
Sade, Consultant
Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.
Diane, Consultant
EMPLOYEE COMMENTS