NEW JOB OPENING
LABORATORY IT SUPPORT SPECIALIST - SCIENTIFIC INSTRUMENTS & SYSTEMS
IN BERKELEY, CA, USA!

 

Date Posted: 10/23/2026
Hiring Organization: Rose International
Position Number: 509713
Industry: Biotech/Healthcare
Job Title: Laboratory IT Support Specialist - Scientific Instruments & Systems
Job Location: Berkeley, CA, USA, 94710
Work Model: Onsite
Shift: Monday-Friday, 8:00 am start, 8 hour shifts
Employment Type: Temp to Hire
FT/PT: Full-Time
Estimated Duration (In months): 12
Min Hourly Rate($): 30.00
Max Hourly Rate($): 35.00
Must Have Skills/Attributes: Desktop Support, Science, Technical Support
Nice To Have Skills/Attributes: Laboratory
Experience Desired:
Desktop, endpoint, systems, or technical support experience (6 yrs),
Laboratory, pharmaceutical, biotechnology, medical device, manufacturing, or regulated environment (6 yrs),
Windows OS troubleshooting, PC imaging/replacement, software installation, upgrades (6 yrs),
Instrument-connected computers, laboratory applications, middleware (6 yrs)
Required Minimum Education: Bachelor’s Degree

**C2C is not available**

 

Job Description
Required Education
• Bachelor's degree in Information Technology, Engineering, Automation, Laboratory Systems, or a related field.

Required Qualifications
• 6 + years of relevant experience.
• Hands-on experience troubleshooting Windows operating systems, computer hardware, software, and related technical issues.
• Ability to learn specialized laboratory workflows and understand how scientific equipment interacts with computer systems and applications.
• Strong problem-solving skills and the ability to investigate issues independently before escalating complex problems.
• Experience coordinating technical incidents across multiple support teams or external vendors.
• Excellent communication skills, with the ability to work effectively with laboratory users and technical stakeholders.
• Strong documentation, organization, and follow-through skills.
• Ability to manage competing priorities in a fast-paced environment.

Preferred Qualifications
• Experience supporting laboratory instruments, scientific workstations, or specialized equipment connected to computer systems.
• Familiarity with laboratory data systems, middleware, historians, databases, or data interfaces.
• Experience with endpoint inventory management, software deployments, computer replacements, and system upgrades.
• Previous experience in biotechnology, pharmaceutical, research, manufacturing, or another technical environment.

Summary
Seeking a hands-on Laboratory IT Support Specialist to support laboratory computers, scientific instruments, and connected digital systems at its Berkeley, California, location. In this role, you will help ensure that laboratory equipment and computer systems remain reliable, connected, and capable of transferring data to the appropriate applications and storage systems. You will work directly with laboratory users, IT support teams, technical specialists, application owners, and external vendors to troubleshoot problems and maintain dependable laboratory operations. This is an excellent opportunity for an IT support professional who enjoys solving technical problems, working in a scientific environment, and helping improve the technology that supports laboratory research.

Responsibilities
• Serve as the primary on-site contact for laboratory computer, software, instrument-connectivity, and related IT issues.
• Troubleshoot Windows-based workstations, coordinate computer replacements and software upgrades, and maintain accurate equipment inventories.
• Investigate technical issues involving laboratory instruments, computer systems, applications, and data connectivity.
• Coordinate with local and global IT teams, IT/OT specialists, application owners, and vendors to resolve incidents and minimize disruptions.
• Take ownership of service tickets from initial investigation through resolution, following up on delays and escalating issues when necessary.
• Help maintain reliable data flow between laboratory instruments, applications, middleware, historians, and centralized storage systems.
• Work with scientists and technical teams to understand laboratory workflows and translate user needs into practical technology solutions.
• Support the implementation of third-party software, new digital systems, and integrations with existing data-management platforms.
• Document troubleshooting steps, technical procedures, system changes, and laboratory IT processes.
• Identify opportunities to improve system reliability, data availability, and the overall laboratory technology environment.

***Drug screen & criminal background check will be required

  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!

Tonya, Consultant

Any time I did have a question and called, the phone was always answered, and my question/concern was immediately resolved.

Sally, Consultant

Rose International has been great to me. I thank everyone there for all of their hard work; it has not gone unnoticed.

Melody, Consultant

I have been very pleased with my experience with Rose International. Everyone that I encountered was very helpful and courteous.

Stephanie, Consultant

It is a great pleasure being a part of the Rose International Team.

Toni, Consultant

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