Date Posted: 08/14/2026
Hiring Organization: Rose International
Position Number: 505741
Industry: Insurance
Job Title: Patient Eligibility and Benefits Rep
Job Location: Newark, NJ, USA, 07102
Work Model: Onsite
Shift: Monday through Friday 8:00 AM to 5:00 PM
Employment Type: Temp to Hire
FT/PT: Full-Time
Estimated Duration (In months): 5
Min Hourly Rate($): 22.00
Max Hourly Rate($): 22.00
Must Have Skills/Attributes: Customer Service, Medicaid, Medicare
Experience Desired:
Previous experience working in a hospital, healthcare, patient access, eligibility, or benefits. (1 yrs),
Experience assisting patients with Medicaid, SSI, disability, or other government benefit programs (2 yrs),
Previous clinical experience or working knowledge of medical terminology. (2 yrs),
Bilingual fluency in English and Spanish is helpful. (2 yrs)
Required Minimum Education: High School Diploma or equivalent
**C2C is not available**
Job Description
Education:
• High School diploma or equivalent
Required Qualifications
• High School Diploma or GED.
• Minimum 1 year of customer service experience.
• Ability to understand and apply federal and state benefit program requirements.
• Ability to read, interpret, and apply information contained in medical records.
• Understanding of the medical definition of disability as it relates to body systems and activities/functions of daily living.
• Strong verbal and written communication skills.
• Ability to communicate professionally with patients from diverse educational and socioeconomic backgrounds.
• Strong organizational and follow-through skills with the ability to prioritize and complete tasks with limited supervision.
• Proficiency with computers and standard business applications.
Preferred Qualifications
• Previous experience working in a hospital, healthcare, patient access, eligibility, or benefits environment.
• Experience assisting patients with Medicaid, SSI, disability, or other government benefit programs.
• Previous clinical experience or working knowledge of medical terminology.
• Experience reviewing medical records or clinical documentation.
• Experience communicating with government caseworkers, state/federal agencies, and hospital personnel.
• Proficiency with Microsoft Office, Outlook, and Excel.
• Bilingual fluency in English and Spanish is helpful.
Job Description
We are seeking a Patient Eligibility & Benefits Representative to work onsite within a hospital setting in Newark, NJ. This position works directly with patients to identify potential benefit coverage and assist with applications for state and federal assistance programs, including Medicaid and Supplemental Security Income (SSI).
The ideal candidate will have strong customer service and communication skills, the ability to review and understand medical documentation, and experience interacting with patients, hospital personnel, and government agencies.
Essential Duties and Responsibilities
• Interview patients/clients in a hospital setting to identify eligibility and assist them in obtaining maximum available benefit coverage, including Medicaid and SSI.
• Complete applications for applicable state and federal benefit programs.
• Review medical records and supporting documentation to facilitate and expedite benefit approval.
• Communicate with government agencies and caseworkers regarding application and claim status.
• Follow up on pending applications and take appropriate action to move cases toward resolution.
• Provide timely updates and assistance to hospital personnel and other internal staff.
• Maintain accurate documentation of claim status, patient/client contacts, and follow-up activities within Optum and hospital systems.
• Apply knowledge of federal and state benefit programs to individual patient circumstances.
• Perform additional customer-specific responsibilities as assigned. - **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Thanks for the opportunity. If in the future I ever need a job, I would like to work for Rose International.
David, Consultant
As a contractor, I have to say that Rose International was by far the best agency I have worked for.
Q'testdalir, Consultant
You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!
Tonya, Consultant
I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.
Kevin, Consultant
Your team at Rose International is always very helpful and responsive.
Barbara, Consultant
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