NEW JOB OPENING
HR DISABILITY ACCOMMODATION SPECIALIST
IN TEMPE, AZ, USA!

 

Date Posted: 09/10/2026
Hiring Organization: Rose International
Position Number: 507284
Industry: Financial Services
Job Title: HR Disability Accommodation Specialist
Job Location: Tempe, AZ, USA, 85288
Work Model: Hybrid
Work Model Details: 3 days onsite required
Shift: Mon - Fri 8:00am - 5:00pm
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 6
Min Hourly Rate($): 30.00
Max Hourly Rate($): 32.00
Must Have Skills/Attributes: ADA, Employee Relations, FMLA, Human Resources
Nice To Have Skills/Attributes: ServiceNow
Experience Desired:
Employee Relations, HR Generalist, disability management, or related HR experience (3-5 yrs),
ADA accommodation / disability case management (2 yrs),
HR Operations or HR Service Center experience (2 yrs),
LOA/FMLA and employment law experience (1 yrs)
Required Minimum Education: Associate’s Degree
Preferred Education: Bachelor’s Degree

**C2C is not available**

 

Job Description
Required Education
• Associate’s degree

Preferred Education:
• Bachelor's degree in Business Administration, Human Resources Management, Industrial Relations, Psychology, or a related field

Required Skills
• Strong verbal and written communication skills
• Excellent listening and customer service skills
• Strong problem-solving and analytical skills
• Strong attention to detail
• Ability to manage sensitive and confidential information
• Ability to independently manage time-sensitive cases and deadlines
• Ability to identify when issues should be escalated or additional partners should be engaged
• Strong research and resolution-development skills
• Proficient computer navigation skills
• Microsoft Office proficiency

Preferred Skills
• Knowledge of federal and state disability laws
• Knowledge of the Americans with Disabilities Act (ADA)
• Knowledge of accommodation solutions for disability-related workplace barriers
• Understanding of Leave of Absence (LOA) and FMLA requirements
• ServiceNow or similar case management system knowledge
• Strong risk awareness and judgment

Required Experience
• 3-5 years of experience in Employee Relations, HR Generalist work, disability management, an associated HR position, or equivalent experience
• Experience managing sensitive employee-related situations or cases
• Experience providing consultation and guidance to employees and/or managers
• Experience independently managing multiple cases, deadlines, and priorities

Preferred Experience
• Previous HR Operations or HR Service Center experience
• ADA accommodation case management experience
• Disability case management experience
• Leave of Absence (LOA) experience
• FMLA experience
• Employee Relations experience
• Employment law experience
• Experience evaluating workplace accommodation requests

Job Duties
• Manage ADA accommodation cases assigned through ServiceNow.
• Focus specifically on ADA accommodation requests where the requested accommodation is remote work.
• Review accommodation requests and supporting case information.
• Research applicable policies, disability requirements, and potential accommodation solutions.
• Provide consultation and guidance regarding accommodation issues and possible resolutions.
• Communicate with employees and appropriate internal stakeholders throughout the accommodation process.
• Manage sensitive cases while maintaining confidentiality.
• Track case timelines and ensure required actions are completed on time.
• Analyze individual cases and develop resolution proposals.
• Identify potential risks and engage appropriate partners when necessary.
• Maintain accurate case documentation.
• Provide a high level of customer service throughout the accommodation process.
• Help promote a positive workplace culture while appropriately managing organizational risk.

Typical Day
The specialist will primarily work from a queue of ADA accommodation cases assigned through ServiceNow. Each case will involve an employee requesting remote work as a disability-related accommodation. The specialist will review the request, research the circumstances, communicate with the employee and appropriate internal stakeholders, track required documentation and deadlines, and help determine potential accommodation solutions.
Because these cases are time-sensitive and can involve confidential employee information, the specialist will need to carefully document activity, stay organized across multiple active cases, and recognize situations requiring escalation or additional HR/legal involvement. The position combines case management, employee consultation, ADA knowledge, research, documentation, and risk management.

  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

As a contractor, I have to say that Rose International was by far the best agency I have worked for.

Q'testdalir, Consultant

Rose International maintained good communication during assignments and are very informative through email and phone calls.

Sade, Consultant

Each time I contacted Rose, I was completely satisfied with the great attention and customer service I received. Each person was extremely knowledgeable and patient with my concerns or questions.

Diana, Consultant

My on-boarding with Rose was outstanding. The packets of information, the process, and great attention to detail each person gave me allowed me to get started quickly.I appreciated each person's friendly and helpful attitude.

Diana, Consultant

Working for Rose International was the most pleasant assignment I have ever had. They were always on top of situations when necessary, and very helpful. I was very proud to be an employee of Rose International, and would recommend anyone to try to work with them.

Melvon, Consultant

EMPLOYEE COMMENTS

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