Date Posted: 09/18/2026
Hiring Organization: Rose International
Position Number: 507766
Industry: Pharmaceutical/Healthcare
Job Title: Field IT Support Technician Hardware, Printers & Retail Technology Support
Job Location: Herriman, UT, USA, 84096
Work Model: Onsite
Shift: Mon-Fri 8 am-5 pm
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 3
Min Hourly Rate($): 22.00
Max Hourly Rate($): 25.00
Must Have Skills/Attributes: Customer Service, Hardware Engineer, Networking, Printers
Experience Desired: IT support expereince (2+ yrs); Experience supporting hardware including PCs, printers, networking equipment (2+ yrs); Strong hardware troubleshooting and repair experience (2+ yrs)
Required Minimum Education: High School Diploma or equivalent
Preferred Education: Associate’s Degree
Required Certifications/Licenses: Valid Driver’s License
**C2C is not available**
Job Description
Required Education
• High School Diploma or equivalent
Preferred Education
• Associate degree in Information Technology, Computer Science
Required Certifications
• Valid Driver’s License
Required Qualifications / Skills / Experience
• 2–5 years of experience in an IT support role
• Experience supporting hardware including PCs, printers, networking equipment, and cabling
• Experience with device imaging and basic configuration
• Proficiency with Microsoft Office Suite (Outlook, Excel, Word)
• Strong hardware troubleshooting and repair experience
• Ability to work independently with minimal supervision
• Excellent customer service and communication skills
• Ability to complete required documentation and paperwork accurately
• Ability to lift up to 75 pounds
• Ability to travel extensively between retail locations throughout Utah
• Ability to work flexible hours including evenings, weekends, holidays, and on-call rotations
Preferred Qualifications / Skills / Experience
• Retail technology support experience
• Experience supporting multiple locations
• Preventative maintenance experience
• Experience responding to service calls in field environments
Field IT Support Technician – Hardware, Printers & Retail Technology Support Overview
• Provide field-based IT support across retail locations throughout Utah, including Ogden, Salt Lake City, and Provo areas
• Perform hardware installations, repairs, troubleshooting, and preventative maintenance on computers, printers, and related equipment
• Respond to service calls and support retail store technology operations
• Travel daily between store locations using a personal vehicle with mileage reimbursement provided
• Work closely with internal IT teams while maintaining the ability to operate independently in the field
• Support critical store operations through timely issue resolution and excellent customer service
• Participate in an on-call rotation supporting after-hours, weekend, and holiday store issues
• Maintain accurate documentation and complete required reporting
• Contribute to ensuring operational uptime and technology reliability across retail locations
Job Duties
• Install, configure, and troubleshoot computer hardware
• Install and support printers and peripheral devices
• Perform device imaging and basic system configuration
• Run service calls at retail locations
• Complete annual preventative maintenance activities
• Troubleshoot networking equipment and cabling issues
• Document service activities and complete required paperwork
• Travel between multiple store locations daily
• Provide outstanding customer service to store personnel
• Respond to after-hours, weekend, and holiday support requests
• Escalate issues when appropriate
• Maintain technology uptime across supported locations
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
As a contractor, I have to say that Rose International was by far the best agency I have worked for.
Q'testdalir, Consultant
Each time I contacted Rose, I was completely satisfied with the great attention and customer service I received. Each person was extremely knowledgeable and patient with my concerns or questions.
Diana, Consultant
Rose International maintained good communication during assignments and are very informative through email and phone calls.
Sade, Consultant
Rose International has been great to me. I thank everyone there for all of their hard work; it has not gone unnoticed.
Melody, Consultant
Thanks for the opportunity. If in the future I ever need a job, I would like to work for Rose International.
David, Consultant
EMPLOYEE COMMENTS