NEW JOB OPENING
FIELD TECHNICIAN
IN West Palm Beach, FL, USA!

 

Date Posted: 03/16/2026
Hiring Organization: Rose International
Position Number: 498417
Industry: Pharmaceutical/Healthcare
Job Title: Field Technician
Job Location: West Palm Beach, FL, USA, 33401
Work Model: Onsite
Shift: 8:00am to 5:00pm, Mon-Fri
Employment Type: Temp to Hire
FT/PT: Full-Time
Estimated Duration (In months): 7
Min Hourly Rate($): 18.00
Max Hourly Rate($): 19.20
Must Have Skills/Attributes: Help Desk, Technician
Experience Desired: Prior field service support experience (1 yrs)
Required Minimum Education: High School Diploma or equivalent
Preferred Education: Associate’s Degree

**C2C is not available**

 

Job Description
Required Education

• Technical School certification with GED or High School Diploma.

Preferred Education

• Associate degree in Information Technology or related field.



Required Qualifications / Skills / Experience

• Strong troubleshooting, analytical, and problem-solving skills.

• Excellent customer service and communication skills.

• Proficiency with computer hardware and software applications.

• Ability to work independently and manage workload effectively.

• Strong organizational and follow-up skills.

• Ability to travel between locations to service equipment.

• Ability to work flexible hours supporting a 24/7 environment.



Preferred Qualifications / Skills / Experience

• Field service technician experience.

• Experience supporting retail technology systems.

• Experience with POS systems and retail hardware.



IS Technician – Helpdesk (Field Service Technician) Overview

• The IS Technician – Helpdesk (Field Service Technician) provides technical support across a defined geography of retail locations by installing, diagnosing, and repairing computer equipment and retail technology. This role ensures that store systems remain operational by responding to equipment failures, performing hardware installations, and resolving technical issues within established service level agreements.

• The technician works independently in the field while delivering excellent customer service to store teams and maintaining compliance with technical and operational procedures.



Job Duties

• Install, service, and repair computer equipment and retail technology systems.

• Diagnose and resolve hardware and system issues at store locations.

• Maintain compliance with company policies and operational procedures.

• Manage workload, inventory, and administrative documentation.

• Maintain up-to-date knowledge of technologies, processes, and policies.

• Provide timely technical support while meeting service level commitments.

• Travel between retail locations to service and install hardware.



Specific Details to Call Attention To

• Field service position requiring daily travel

• Must have own reliable vehicle

• Supports multiple retail locations within a large geographic area

• Hands-on hardware troubleshooting role

• Strong emphasis on customer service and responsiveness
  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**


 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

My on-boarding with Rose was outstanding. The packets of information, the process, and great attention to detail each person gave me allowed me to get started quickly.I appreciated each person's friendly and helpful attitude.

Diana, Consultant

Your team at Rose International is always very helpful and responsive.

Barbara, Consultant

I am very happy with the Rose International, and the professionalism of the employees.

Robin, Consultant

Any time I did have a question and called, the phone was always answered, and my question/concern was immediately resolved.

Sally, Consultant

Thanks for the opportunity. If in the future I ever need a job, I would like to work for Rose International.

David, Consultant

EMPLOYEE COMMENTS

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