Date Posted: 08/11/2026
Hiring Organization: Rose International
Position Number: 505564
Industry: Pharmaceutical/Healthcare
Job Title: Retail Field Service Technician
Job Location: Tallahassee, FL, USA, 32301
Work Model: Onsite
Shift: Monday to Friday 8:00 am to 5:00 pm
Employment Type: Temp to Hire
FT/PT: Full-Time
Estimated Duration (In months): 7
Min Hourly Rate($): 19.00
Max Hourly Rate($): 19.00
Must Have Skills/Attributes: Analytical Skills, Customer Service, Hardware Engineer, Troubleshooting
Experience Desired: Must demonstrate strong trouble shooting, analytical, and problem-solving skills (1+ yrs); Excellent customer service, verbal and listening communication skills (1+ yrs); Proficient in using computer hardware and software applications (1+ yrs)
Required Minimum Education: High School Diploma or equivalent
**C2C is not available**
Job Description
Required Education
• Technical School Equivalent Education or High School Diploma
Required Qualifications/Skills/Experience
• Minimum 01 year of Field Service technician experience
• Strong troubleshooting, analytical, and problem-solving skills
• Proficient in using computer hardware and software applications
• Ability to work in a flexible schedule environment supporting 24 x 7 hours of operation
• Must have a reliable personal vehicle for field service travel
• Ability to drive between customer locations across a large service geography
Field Service Technician Overview
• Provides field-based technical support across assigned retail locations by delivering excellent customer service while installing, diagnosing, and resolving equipment failures within established service level agreements
• Services and supports a broad range of retail technology, including point-of-sale registers, self-checkout registers, thermal and laser printers, scanners, PCs, thin clients, phone systems, RF, networking, cabling, pharmacy, photo, minute clinic, and related computer peripherals
• Travels between locations to perform hardware installations, repairs, troubleshooting, and service activities
• Works primarily a normal day shift while maintaining flexibility to support operational requirements and assist neighboring service areas when needed
• This is a field service position requiring a reliable personal vehicle
Job Duties
• Service and install computer equipment by analyzing, diagnosing, and resolving problems while providing excellent customer service and meeting service level commitments
• Adhere to all compliance processes and procedures
• Self-manage workload, overtime, inventory, and administrative functions
• Maintain up-to-date knowledge of technology, processes, policies, and procedures
• Travel between assigned retail locations to service and install hardware
• Install, diagnose, and resolve failures involving POS registers, self-checkout registers, thermal printers, laser printers, scanners, PCs, thin clients, phone systems, RF, networking, cabling, pharmacy, photo, minute clinic, and other related computer peripherals
• Support neighboring service areas with workload as needed
• Provide service within established service level agreements. - **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Thanks for the opportunity. If in the future I ever need a job, I would like to work for Rose International.
David, Consultant
Each time I contacted Rose, I was completely satisfied with the great attention and customer service I received. Each person was extremely knowledgeable and patient with my concerns or questions.
Diana, Consultant
Rose International maintained good communication during assignments and are very informative through email and phone calls.
Sade, Consultant
Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.
Diane, Consultant
As a contractor, I have to say that Rose International was by far the best agency I have worked for.
Q'testdalir, Consultant
EMPLOYEE COMMENTS