NEW JOB OPENING
IT FIELD SERVICE TECHNICIAN
IN Ocala, FL, USA!

 

Date Posted: 10/19/2026
Hiring Organization: Rose International
Position Number: 509381
Industry: Pharmaceutical/Healthcare
Job Title: IT Field Service Technician
Job Location: Ocala, FL, USA, 34471
Work Model: Onsite
Shift: Mon - Fri 8:00 AM to 4:00 PM or 5:00 PM if lunch is taken
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 3
Min Hourly Rate($): 18.00
Max Hourly Rate($): 18.85
Must Have Skills/Attributes: Customer Service, Field Work, Helpdesk, IT, Printers
Experience Desired:
IT field service experience (1+ yrs),
Strong customer service skills (1+ yrs),
Technical & troubleshooting skills (1+ yrs)
Required Minimum Education: High School Diploma or equivalent

**C2C is not available**

 

Job Description


Required Education

• High School Diploma or equivalent.



Required Qualifications / Skills / Experience

• IT field service experience

• Strong customer service skills

• Ability to diagnose and troubleshoot retail equipment failures

• Ability to resolve technical issues within established service-level agreements (SLAs)

• Reliable personal vehicle for travel between retail locations

• Ability to install and service hardware

• Ability to work independently across a large service geography

• Availability for weekday evening on-call coverage for high-severity onsite service calls

• Availability for rotating weekend and holiday coverage for high-severity onsite service calls



Preferred Qualifications / Skills / Experience

• Point-of-sale (POS) register support

• Self-checkout register support

• Thermal and laser printer troubleshooting

• Scanner and computer peripheral support

• Server, PC, and thin-client support

• Phone system, RF, and networking support



IT Field Service Technician Overview

• Provide customer-focused field service support by diagnosing and resolving retail equipment failures at assigned retail locations

• Service and install hardware across a large geographic service area

• Support POS registers, self-checkout registers, thermal printers, laser printers, scanners, servers, PCs, thin clients, phone systems, RF, networking, pharmacy, MinuteClinic, photo equipment, and related computer peripherals

• Resolve equipment issues within established service-level agreements

• Travel between retail locations to provide onsite technical support

• Assist neighboring service areas with workload as needed

• Work a normal weekday day shift and participate in weekday evening on-call coverage for high-severity onsite service calls

• Participate in rotating weekend and holiday coverage for high-severity onsite service calls

  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**


 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

Rose is an assembly of people grounded in honesty, truth and dignity for all of its employees and contractors.

Samba, Consultant

Each time I contacted Rose, I was completely satisfied with the great attention and customer service I received. Each person was extremely knowledgeable and patient with my concerns or questions.

Diana, Consultant

I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.

Kevin, Consultant

The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.

Sioe, Consultant

It is a great pleasure being a part of the Rose International Team.

Toni, Consultant

EMPLOYEE COMMENTS

  • We want you to work with us, but don't take our word for it. Take a look at this sampling of employee comments. They speak for themselves.