Date Posted: 07/20/2026
Hiring Organization: Rose International
Position Number: 504406
Industry: Pharmaceutical/Healthcare
Job Title: Field Service Technician
Job Location: Cooper City, FL, USA, 33330
Work Model: Onsite
Shift: M-F 8:00 am to 5:00 pm
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 3
Min Hourly Rate($): 18.00
Max Hourly Rate($): 18.85
Must Have Skills/Attributes: Customer Service, Technical, Troubleshooting
Experience Desired: Hands-on IT support experience (1-3 yrs); Hardware troubleshooting (1+ yrs)
Required Minimum Education: High School Diploma or equivalent
Preferred Education: Associate’s Degree
**C2C is not available**
Job Description
Required Education
• High School Diploma or equivalent
Preferred Education
• Technical degree
Required Qualifications / Skills / Experience
• 1–3 years of hands-on IT support experience
• Hardware troubleshooting
• Desktop support
• Printer troubleshooting
• POS support
• Networking fundamentals
• Windows PC support
• Strong customer service skills
• Valid driver's license
• Reliable vehicle capable of transporting equipment
• Ability to travel throughout Broward & Dade counties
• Ability to lift printers, servers, equipment to 75 pounds, and occasionally work on a ladder.
• Ability to work evenings/on-call rotation
Preferred Qualifications / Skills / Experience
• Field Service Technician
• Pharmacy technology support
• Server support
• Thin client support
• Self-checkout support
• Phone system support
Field Service Technician Overview
• Provide onsite technical support across client’s retail locations by installing, diagnosing, repairing, and maintaining retail technology including POS systems, self-checkout registers, printers, PCs, servers, networking equipment, pharmacy technology, and related peripherals.
• Deliver excellent customer service while meeting service level agreements and supporting high-priority service requests
Job Duties
• Troubleshoot hardware failures
• Repair POS systems
• Install hardware
• Configure PCs
• Support Windows workstations
• Repair thermal and laser printers
• Support self-checkout registers
• Troubleshoot scanners
• Support servers and thin clients
• Troubleshoot networking equipment
• Support phone systems
• Install replacement equipment
• Travel between client's locations
• Meet SLA response times
• Deliver exceptional customer service
• Participate in on-call rotation
• Weekend/holiday emergency support
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
I have been very pleased with my experience with Rose International. Everyone that I encountered was very helpful and courteous.
Stephanie, Consultant
Rose International has been great to me. I thank everyone there for all of their hard work; it has not gone unnoticed.
Melody, Consultant
I had a very positive experience working for Rose. The entire process is very efficient and easy.
Joanne, Consultant
Each time I contacted Rose, I was completely satisfied with the great attention and customer service I received. Each person was extremely knowledgeable and patient with my concerns or questions.
Diana, Consultant
The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.
Sioe, Consultant
EMPLOYEE COMMENTS