NEW JOB OPENING
FINANCIAL ASSISTANCE SPECIALIST
IN Dallas, TX, USA!

Required Education

• H.S. Diploma/GED Equivalent



Required Skills:

• Data entry, clerical, administrative

• Healthcare/ Clinical/Patient care



Required Experience:

• Demonstrated ability to perform high-volume, detail-oriented data entry with accuracy.

• Possess above average basic math skills

• Strong organizational skills with the ability to manage multiple tasks and priorities effectively.

• Ability to interpret and consistently apply written policies and guidelines.

• Professional communication skills with the ability to clearly explain documentation requirements to patients when needed.

• Ability to work independently in a production-oriented environment.

• Excellent data entry, numeric, typing, and computer navigation skills.

• Basic computer skills, including Microsoft Office applications.



The Financial Assistance Specialist is responsible for processing and reviewing financial assistance applications to determine eligibility in accordance with established policies and procedures. This position is primarily focused on data entry, document review, and verification of financial information. Limited patient interaction occurs when clarification is required regarding application details or proof of income documentation. This role serves as a resource for financial assistance processing and supports departmental workflows and special projects as assigned.



Job Responsibilities:

• Reviews and processes financial assistance applications to ensure completeness, accuracy, and compliance with policy requirements.

• Accurately enters patient demographic, financial, and application data into designated systems.

• Uploads, indexes, and maintains financial assistance applications and supporting documentation in electronic document management systems.

• Reviews proof of income and other required financial documentation to determine eligibility for financial assistance programs.

• Identifies missing, incomplete, or inconsistent information and initiates appropriate follow-up actions.

• Contacts patients by phone, mail, or electronic communication when clarification or additional documentation is required related to financial assistance applications.

• Documents all application activity, outcomes, and patient communications accurately in the Epic.

• Follows and applies established financial assistance policies and procedures.

• Maintains compliance with federal, state, and organizational regulations, including HIPAA.

• Meets established productivity, quality, and turnaround time standards.

• Participates in audits, quality reviews, and special projects as assigned.

• Performs other duties as assigned.

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**