NEW JOB OPENING
OPERATIONS ANALYST
IN New York City, NY, USA!

Required Education

• BA/BS degree or equivalent work experience



Required Qualifications/Skills/Experience

• 4–6 years of experience in business operations, project coordination, or similar roles

• Strong organizational skills and attention to detail

• Comfort with managing recurring processes and repetitive tasks with consistency

• Ability to communicate clearly and professionally, both written and verbal

• Experience with Excel or Google Sheets

• Experience with PowerPoint or Google Slides

• Experience with project trackers such as Jira, Asana, or Smartsheet

• Collaborative, can-do attitude with willingness to roll up sleeves

• Ability to keep multiple workstreams organized without losing sight of details

• Reliability and consistency in execution

• Team-first mindset



Preferred Qualifications/Skills/Experience

• Experience supporting leadership cadence, business reviews, and internal communications

• Experience tracking headcount, open roles, and budget

• Experience partnering with Finance, People, and Recruiting

• Experience with onboarding and employee engagement support

• Experience supporting business continuity or operational projects



Overview:

This is a hands-on Business Operations Coordinator role supporting the Client Services Leadership Team. The position focuses on keeping business cadences running on time, coordinating meetings and follow-ups, supporting headcount and budget tracking, preparing simple reports, assisting with internal communications, helping onboard new hires, and supporting operational projects. The role is ideal for someone who enjoys organization, problem-solving, and helping leaders stay aligned.



Job Duties

• Schedule and coordinate staff meetings, offsites, and business reviews

• Ensure materials are collected, decisions are documented, and follow-ups are tracked

• Maintain the Services business planning calendar and align with corporate timelines

• Support preparation of presentations and updates for internal use

• Track headcount and open roles in partnership with People and Recruiting teams

• Support budget tracking and req approval processes with Finance

• Coordinate with cross-functional partners on workforce and location strategy tasks

• Create and maintain ad hoc reports and trackers as needed

• Assist with business continuity processes and other operational projects

• Partner with the People Partner on engagement activities, onboarding, and internal communications

• Support employee engagement touchpoints such as pulse checks, recognition, or event logistics

• Ensure information and updates flow smoothly across the org by preparing follow-ups and reminders



Specific Details to call attention to.

• Strong organizational and coordination skills are essential

• Candidate should be comfortable with recurring processes and repetitive tasks

• This role supports leadership cadence and internal alignment, not deep technical operations

• Experience with finance, recruiting, and people coordination is helpful

• Collaborative, reliable, and detail-oriented candidates will fit best

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**