NEW JOB OPENING
EXECUTIVE EXPERIENCE MANAGER FOR BRIEFING AND CUSTOMER INNOVATION
IN Santa Clara, CA, USA!

Required Skills:

• 8+ years of experience designing and delivering high-impact executive engagements or similar strategic programs.

• Proven ability to influence stakeholders at all levels—including sales teams, senior executives, and cross-functional partners.

• Exceptional communication, facilitation, and storytelling skills, with executive presence that builds trust and credibility.

• Strong program and project management capabilities, with attention to detail and a commitment to excellence.

• Comfort navigating complexity, ambiguity, and rapid change, while keeping teams aligned and motivated.

• A consultative, customer-first mindset and the ability to translate business challenges into opportunities for transformation.

• Entrepreneurial drive to continuously improve and “wow” customers in innovative, unexpected ways.



Desired Skills:

• Familiarity with Microsoft Office 365 for collaboration and content development.

• Experience using BriefingSource for briefing and engagement management.

• Exposure to Power BI or other analytics tools to surface insights and guide customer narratives.

• Background in sales, customer experience and/or professional services, bringing perspective on how executive engagements accelerate business outcomes.



Job overview:

At Client, we help organizations of every size, in every industry, put AI to work for people. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining Client, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

• With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies® 2022.

• Learn more on the Life at Now blog and hear from our employees about their experiences working at Client.



Our team:

• The HQ Innovation Center is where the world’s most influential executives come to reimagine the future. Here, Fortune 500 leaders sit shoulder-to-shoulder with Client executives and thought leaders to tackle their most pressing challenges and uncover transformational opportunities. We’ve redefined the executive experience: shifting from sales-led, transactional meetings to facilitator-led conversations, curated narratives, and interactive demos anchored in customer transformation goals. Every touchpoint—before, during, and after the visit—is designed to surprise, delight, and inspire.

• We are seeking an Executive Experience Consultant to join our elite team. This is not a traditional program management role. You’ll be at the center of a reimagined engagement strategy, where adaptability, influence, and trusted relationships matter as much as flawless execution.



What You’ll Do:

• Design & Orchestrate Executive Experiences: Lead the end-to-end design and execution of high-stakes executive briefings, ensuring every engagement exceeds expectations and aligns to customer transformation goals.

• Influence & Inspire Change: Help shift organizational mindsets from legacy, slide-heavy briefings to an innovation-led, facilitator-driven model. Inspire enthusiasm and drive adoption of new strategies among both tenured and new stakeholders.

• Build Trust Across the Organization: Forge strong relationships with sales leaders, C-level executives, product evangelists, and cross-functional teams. Serve as a trusted advisor who balances the needs of customers with Client strategic priorities.

• Industry-Aligned Advisory: Specialize in an assigned industry, developing a deep understanding of sector-specific challenges and opportunities. Synthesize insights from engagements to shape future briefings, strengthen narratives, and position Client as a trusted advisor to industry leaders.

• Navigate Complexity & Ambiguity: Thrive in a fast-paced, evolving environment where program standards are still being defined. Anticipate challenges, proactively address risks, and adapt seamlessly as priorities shift.

• Elevate Customer-Centric Storytelling: Translate customer transformation goals into compelling narratives and immersive demonstrations that position Client as a strategic partner—not a vendor.

• Champion Program Excellence: Uphold and evolve program standards, mentoring peers and partners to deliver world-class engagements that differentiate Client from competitors.



Why Join Us?

• At Client, you’ll be part of a team that is reshaping how the world’s most influential leaders experience innovation. You’ll have the opportunity to:

• Influence Fortune 500 transformation strategies at the highest level.

• Work in a dynamic, fast-paced environment where innovation is constant.

• Collaborate with a global network of executives, thought leaders, and sales partners.

• Elevate an industry-leading program that is setting the standard for executive engagement.

• If you thrive in environments of innovation, influence, and impact—and you’re ready to help the world’s leaders imagine what’s possible—we’d love to hear from you.



Work Environment:

• We are a dynamic and rapidly growing software company with a strong sense of dedication to our customers. We work hard but try not to take ourselves too seriously. This is a collaborative, inclusive work environment where individuals with strong aptitude and attitude can grow their careers by working with some of the most advanced technology and talented developers in the business. We provide competitive compensation, generous benefits, and a professional, yet relaxed atmosphere.

• Client is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in your ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or Client for assistance.

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**