Date Posted: 09/27/2023
Hiring Organization: Rose International
Position Number: 451026
Job Title: Consulting Engineer (3)
Job Location: Remote, USA
Employment Type: Temporary
Estimated Duration (In months): 9
Min Hourly Rate($): 48.00
Max Hourly Rate($): 53.00
Must Have Skills/Attributes: CCNA, Troubleshooting, Wireless
Nice To Have Skills/Attributes: CCDP, CCNP
Job Description
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Job title: Consulting Engineer (3) Troubleshoot expert.
Location: Remote
Duration: 18 months
US Citizenship.
What You’ll Do
As part of the Expert Care National - High Touch Technical Support (HTTS) team, you will work with an outstanding team of Tier 3 Technical Consulting Engineers. The Expert Care National - HTTS team specialization in one of or more core technologies while understanding foundations of our network products, protocols, and best practices. You will work as part of a collaborative team to provide support during critical network issues as well as managing a case load of lower critical issues.
Who You’ll Work With
The Expert Care National - HTTS team provides Tier 3 technical support at security classification to the Federal and SLED customer base via phone, email, web, and remote access for R/S, Security, Collaboration, Data Center, Wireless, Service Provider (both hardware and software) to Client customers, partners, account teams, and other engineers to independently troubleshoot & debug product problems. Expert Care National - HTTS in US Public Sector provides our Federal, SLED, and other customers operating within the regulatory space Client leading-edge technical support and services natively; thus transforming the way our customers meet their critical mission and business needs.
Who You Are
Minimum Qualifications:
• Sole US Citizenship.
• Client CCNP-CCIE equivalent expertise troubleshooting/supporting: Wireless, Wireless LAN Controller, AireOS 8.x and later, and/or CAT9800 running IOS-XE
• Resolution leader, problem-solving - troubleshooting methodology
• Communication & Facilitation, Listening & Affirmation, Influence & Persuasion, Public speaking & Presentation, Coaching
• A team player focused on customer success
Desired Skills:
• BS degree in a technical field (CS/EE preferred)
• Client Expertise troubleshooting/supporting with any of the following: familiarity with 802.11ax, routing/switching protocols, VXLAN, SD-WAN, DNAC, and/or Security ISE
• Client Network Certifications (i.e. CCT, CCST, CCDA, CCDP, CCDE, CCNA, CCNP, CCIE, etc.)
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Thanks for the opportunity. If in the future I ever need a job, I would like to work for Rose International.
David, Consultant
Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.
Diane, Consultant
My on-boarding with Rose was outstanding. The packets of information, the process, and great attention to detail each person gave me allowed me to get started quickly.I appreciated each person's friendly and helpful attitude.
Diana, Consultant
It is a great pleasure being a part of the Rose International Team.
Toni, Consultant
Rose International maintained good communication during assignments and are very informative through email and phone calls.
Sade, Consultant
EMPLOYEE COMMENTS