NEW JOB OPENING
JIRA AND CONFLUENCE ENGINEER
IN Jersey City, NJ, USA!

Qualifications:

• 5+ years of hands on experience administering Jira and Confluence at the system level, clearly differentiated from Project/Space level administration

• Solid understanding of Agile methodologies and SDLC practices, and how Jira supports them at scale

• Strong analytical skills with experience producing meaningful reports and insights from Jira and Confluence data

• 5+ years of experience in a highly regulated environment (e.g., financial services, government, healthcare)

• Experience with reporting and analytics tools such as Power BI



Education:

• Bachelor’s degree in Computer Science or a related discipline, or equivalent professional experience



Preferred Qualifications:

• Direct experience supporting and executing Jira and Confluence migrations from Data Center to Cloud

• Atlassian Certified Professional (ACP) credentials (e.g., ACP-120 Jira Administrator for Cloud, ACP-520 Atlassian Cloud Organization Admin) preferred



We are seeking a Jira and Confluence Engineer to join the DevSecOps Collaboration and Enablement team, with accountability for the architecture, governance, and evolution of our Jira, Jira Service Management, and Confluence platforms.

This role is both strategic and hands on, with end to end responsibility for operating and modernizing our Atlassian ecosystem, including the enterprise migration from Atlassian Data Center to Atlassian Cloud. You will function as the system owner for Jira and Confluence, setting standards, managing risk, and ensuring the platform scales securely and reliably across the organization.



Job Responsibilities

• Administer, engineer, and support enterprise Atlassian Data Center and Cloud instances (Jira, Jira Service Management, and Confluence), focusing on system configuration, performance, availability, and reliability

• Execute and support the migration of Jira and Confluence from Data Center to Atlassian Cloud, contributing to migration planning, data validation, risk mitigation, security controls, stakeholder coordination, and post migration tuning

• Gather and analyze business and delivery workflow requirements, and translate them into effective Jira configurations, including workflows, schemes, permissions, fields, automation, and app usage

• Partner with platform owners and stakeholders to support the Atlassian roadmap, backlog execution, vendor coordination, and feature adoption

• Coordinate with Identity and Access Management, Third Party Management, and Enterprise Security teams to implement and maintain access models, security controls, and compliance requirements

• Create, maintain, and evolve standardized (“golden”) Jira configurations, including project schemes, issue hierarchies, dashboards, reports, and planning views

• Build and maintain integrations with external systems such as GitHub Enterprise, ServiceNow, and other SDLC or ITSM tools using supported integration patterns and APIs

• Assess current Atlassian configurations and usage patterns, and recommend practical improvements to scalability, maintainability, and cost efficiency.

• Document and promote platform usage standards, tips, and best practices to improve consistency and reduce administrative overhead

• Develop and deliver training and enablement for administrators and end users, including documentation and knowledge sharing

• Design and maintain custom automations and scripts using Adaptavist ScriptRunner and Groovy to streamline workflows and reduce manual effort

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**