Date Posted: 11/14/2025
Hiring Organization: Rose International
Position Number: 493448
Industry: Insurance
Job Title: Digital Publishing QA QC Lead
Job Location: New York, NY, USA, 10010
Work Model: Hybrid
Work Model Details: Hybrid preferred, remote OK
Shift: M-F
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 12
Min Hourly Rate($): 70.00
Max Hourly Rate($): 76.00
Must Have Skills/Attributes: ADA, AEM, Digital Communications
Experience Desired: Adobe Experience Manager (AEM) expertise (5 yrs); QA/QC experience in digital publishing (5 yrs)
**C2C is not available**
Job Description
SUMMARY
Seeking a detail-oriented Digital Publishing QA/QC Lead to oversee and execute quality control and assurance for our digital publishing operations. This role ensures that all digital assets—including web pages, forms, social posts, emails, and marketing content—are error-free, compliant with brand and accessibility standards (ADA), and function flawlessly across platforms. This individual will also support the QA/QC team, provide training, and maintain up-to-date ADA compliance standards while owning quality assurance for newyorklife.com.
REQUIRED SKILLS
• Adobe Experience Manager (AEM) expertise
• Attention to detail and strong copywriting skills
• QA/QC experience in digital publishing
• Understanding of ADA compliance and policy
• Ability to coordinate with marketing leads, web/design teams
• Strong communication skills; prior management or coaching experience preferred
Preferred Qualifications
• Familiarity with Hearsay, Adobe Target, OneTrust, DAM platforms, Workfront, and Stensul
• Strong understanding of WCAG, usability, and responsive design best practices
• Ability to manage multiple concurrent reviews and deadlines in a fast-paced environment
RESPONSIBILITIES
• Serve as the lead QA/QC resource for the Digital Publishing team, establishing and maintaining quality standards and best practices.
• Perform hands-on QA/QC for digital deliverables, including AEM content, Hearsay content, Adobe Target, forms, social posts, emails, landing pages, and microsites.
• Conduct accessibility (ADA) and browser/device testing to ensure compliance and consistency.
• Create and manage QA documentation, checklists, and testing protocols.
• Provide feedback and training to team members to improve quality and efficiency.
• Collaborate closely with authors, developers, and project managers to resolve issues quickly.
• Keep current with ADA standards, changes/updates, and provide materials and training for the team.
• Own and manage quality assurance for newyorklife.com.
• Participate in ongoing process improvement to enhance digital publishing workflows and testing efficiency.
• May be asked to perform authoring tasks as needed. - **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Rose International has been great to me. I thank everyone there for all of their hard work; it has not gone unnoticed.
Melody, Consultant
Rose is an assembly of people grounded in honesty, truth and dignity for all of its employees and contractors.
Samba, Consultant
The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.
Sioe, Consultant
I am very happy with the Rose International, and the professionalism of the employees.
Robin, Consultant
As a contractor, I have to say that Rose International was by far the best agency I have worked for.
Q'testdalir, Consultant
EMPLOYEE COMMENTS