NEW JOB OPENING
BUSINESS TECHNOLOGY ADMINISTRATOR ENTERPRISE SAAS APPLICATIONS
IN REMOTE, USA!

 

Date Posted: 09/15/2026
Hiring Organization: Rose International
Position Number: 507552
Industry: Government/Staffing
Job Title: Business Technology Administrator Enterprise SaaS Applications
Job Location: Remote, USA
Work Model: Remote
Shift: Regular
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 13
Min Hourly Rate($): 80.00
Max Hourly Rate($): 85.00
Must Have Skills/Attributes: Presentations, SaaS, SalesForce, SAS
Experience Desired: Administration of enterprise SaaS applications, including platforms like Salesforce, Smartsheet (5 yrs); Configuration of workflows, forms, dashboards, reports, automations, permissions, and other system (5 yrs); Expertise in software licensing, subscription management, documentation development (3 yrs); Strong communication, presentation, training, organizational, analytical, and problem-solving skills (3 yrs); Ability to analyze business processes, recommend technology-based improvements (3 yrs)

**C2C is not available**

 

Job Description
Required Skills:
• Administration of enterprise SaaS applications, including platforms like Salesforce, Smartsheet, Asana, Jira, Microsoft 365, and SAS Viya (5 Years)
• Configuration of workflows, forms, dashboards, reports, automations, permissions, and other system components (5 Years)
• Expertise in software licensing, subscription management, documentation development, and creation of user instructional materials (3 Years)
• Strong communication, presentation, training, organizational, analytical, and problem-solving skills (3 Years)
• Ability to analyze business processes, recommend technology-based improvements, manage multiple priorities, and provide excellent customer service (3 Years)

About the Role: The Business Technology Administrator is responsible for administering, configuring, and continuously improving business technology solutions that support organizational operations at the NC Health Information Exchange Authority (HIEA). This position manages business application platforms, including user access, licensing, subscriptions, solution configuration, documentation, and training to ensure technology solutions effectively support business processes. Working collaboratively with business and technical stakeholders, the Business Technology Administrator identifies opportunities to optimize technology, implements enhancements, develops and maintains documentation, and provides training and guidance that promotes effective adoption and consistent use of enterprise platforms. This role serves as the organization’s subject matter expert for assigned business technology solutions and plays a key role in driving technology adoption, standardization, and continuous process improvement

Job responsibilities:

Business Technology Administration
• Administer business technology platforms for the NC HIEA, including Salesforce, Asana, Smartsheet, Jira, SAS Viya, and other assigned applications
• Manage user accounts, security roles, permissions, licensing, and software subscriptions, as applicable
• Configure and maintain workflows, forms, dashboards, templates, automations, reports, and other platform features
• Monitor system utilization and recommend improvements to maximize platform value
• Performs other duties and participates in special projects as assigned to support evolving business and technology needs

Solution Development and Continuous Improvement
• Collaborate with business stakeholders to understand operational needs and recommend technology solutions that improve efficiency and effectiveness
• Configure and enhance technology applications to support evolving business processes
• Evaluate new platform capabilities and implement enhancements that improve functionality and user experience
• Develop and maintain standard processes, templates, naming conventions, and configuration best practices

Documentation and Knowledge Management
• Develop, maintain, and update technical and operational documentation, including standard operating procedures, user guides, workflow documentation, process maps, knowledge base articles, and configuration documentation
• Ensure documentation accurately reflects current business processes and system configurations
• Maintain organized, accessible documentation that supports knowledge sharing and business continuity

Training and User Support
• Develop and deliver training programs for technology solutions and the business processes they support
• Create training materials, job aids, quick reference guides, and other instructional resources
• Provide consultation and ongoing support to users regarding system capabilities, best practices, and process improvements
• Communicate system updates, enhancements, and process changes to stakeholders

Collaboration and Customer Service
• Build strong relationships with business teams to understand operational challenges and technology needs
• Translate business requirements into practical technology solutions
• Coordinate with vendors, technical teams, and project stakeholders to resolve issues and implement improvements
• Provide responsive, high-quality customer service while promoting effective use of enterprise technology


  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

I have been very pleased with my experience with Rose International. Everyone that I encountered was very helpful and courteous.

Stephanie, Consultant

I had a very positive experience working for Rose. The entire process is very efficient and easy.

Joanne, Consultant

It was great working for Rose International. Everyone was extremely helpful.

Rosann, Consultant

Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.

Diane, Consultant

Rose International maintained good communication during assignments and are very informative through email and phone calls.

Sade, Consultant

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