NEW JOB OPENING
DATA LABELING TECHNICAL ANALYST
IN Austin, TX, USA!

Client Location: Onsite 5 days a week in Austin, TX (parking fees not reimbursed)





This role may involve exposure to potentially graphic and/or objectionable content including but not limited to graphic images, videos and writings, offensive or derogatory language, and other potentially objectionable material. i.e. child exploitation, graphic violence, animal abuse,

self-injury and other content which may be considered offensive or disturbing.



REQUIRED

- Bachelor's degree preferred with 1 - 2 years of experience; without degree 2-4 years if they have a relevant degree.

- Experience in data analysis, trust and safety operations, content moderation operations, or a related technical operations role

- Experience using Excel or Google Sheets to identify trends

- Proficiency in SQL, able to write and modify queries independently to extract, filter, and aggregate data from large datasets. Need someone technically capable (comfortable with SQL and data tools)

- Experience working with dashboards, data visualization tools, rule engines, or business intelligence platforms

- Strong attention to detail and ability to follow structured processes consistently across high

volumes of work

- Ability to work in a fast-paced environment with shifting priorities and tight deadlines

- Can work Standard business hours with potential for occasional extended hours during high-priority incidents

- Comfort working with potentially sensitive or disturbing content, including hate speech,

graphic imagery, and other integrity violations



Nice to Have Skills (try to find candidates with a few of these skills)

- Experience in Fraud investigation, or cybersecurity operations

- Familiarity with Python for data manipulation or scripting (pandas, basic automation)

- Experience with AI/ML-assisted tooling or working alongside automated detection systems

- Familiarity with social media platforms and how content policies are enforced

- Prior experience as a contractor or vendor at a large technology company

- Experience with OSINT (open source intelligence techniques or investigative research methodologies



About the team

The team is frontline defense against integrity threats across social media apps. Detect, investigate, and enforce against harmful content from hate speech and scams to coordinated inauthentic behavior and dangerous organizations.



The team combines operational expertise with technical tooling to protect billions of users at scale. Looking for Data Labeling/Technical Analysts to join our client's Protect team and help scale our enforcement capabilities. You will work with detection pipelines, data analysis tools, and AI-powered platforms to monitor content trends, validate enforcement accuracy, and support investigations. This role is ideal for someone who is technically capable (comfortable with SQL and data tools), detail-oriented, and. motivated by the mission of making the internet safer.



Job Description:

Global Response Operations (GRO) Protect is Client frontline defense against integrity threats across Client, Threads, and Client. We detect, investigate, and enforce against harmful content from hate speech and scams to coordinated inauthentic behavior and dangerous organizations. Our team combines operational expertise with technical tooling to protect billions of users at scale.



We are looking for Technical Analysts to join our Protect team and help scale our enforcement capabilities. You will work with detection pipelines, data analysis tools, and AI-powered platforms to monitor content trends, validate enforcement accuracy, and support investigations. This role is ideal for someone who is technically capable (comfortable with SQL and data tools), detail-oriented, and motivated by the mission of making the internet safer.



Responsibilities

• Monitor and maintain detection pipelines that identify harmful content across Client platforms, including running precision checks, reviewing match results, and flagging anomalies Execute structured data queries using SQL-based tools to track enforcement volumes, identify content trends, and prepare operational reports Conduct fan-out investigations by mapping related entities (accounts, pages, content) from cases using internal discovery tools, and reviewing assets against documented enforcement criteria Validate automated classifier outputs by reviewing content samples flagged by AI models, assessing accuracy, and documenting findings for pipeline tuning Support recurring operational reporting by pulling and formatting data for weekly business reviews, enforcement trackers, and case summaries Monitor automated workflow health and flag failures or degradation in pipeline performance for engineering follow-up Collaborate with FTE analysts and investigators to support high-priority escalations and time-sensitive enforcement actions This role may involve exposure to potentially graphic and/or objectionable content including but not limited to graphic images, videos and writings, offensive or derogatory language, and other potentially objectionable material i.e child exploitation, graphic violence, animal abuse, self-injury and other content which may be considered offensive or disturbing.

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**