NEW JOB OPENING
CUSTOMER SERVICE SPECIALIST
IN Renton, WA, USA!

 

Date Posted: 02/13/2026
Hiring Organization: Rose International
Position Number: 497071
Industry: Healthcare
Job Title: Customer Service Specialist
Job Location: Renton, WA, USA, 98057
Work Model: Hybrid
Work Model Details: Partial remote local to Renton WA only
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 2
Min Hourly Rate($): 26.00
Max Hourly Rate($): 26.00
Must Have Skills/Attributes: Call Center, EPIC, Phone
Experience Desired: Call center, Epic (2 yrs); Health insurance/medical customer service experience. (2 yrs)
Required Minimum Education: High School Diploma or equivalent
Preferred Education: Bachelor’s Degree

**C2C is not available**

 

Job Description
Required Education:

• High School Diploma



Preferred Education:

• College Degree



Required Qualifications/Skills/Experience:

• 2+ years of call center or phone-based experience

• Health insurance or medical customer service experience preferred

• Experience working with Epic preferred

• Strong call center and phone communication skills

• High attention to detail

• Dependability and reliability

• Must reside in WA



Overview:

• Remote Option: Flexible – Partially Remote

• Must live in WA

• Free parking available in lot

• Business casual dress code (jeans allowed)

• Shift: 8am to 5pm



Job Summary:

• Employees will make outbound calls to Medicare members

• Assist members in scheduling Annual Wellness Visits

• Navigate Epic and other systems while documenting accurately

• Work in a structured outbound call environment



Job Responsibilities:

• Make outbound calls to Medicare members

• View member information in Epic

• Document interactions in multiple systems

• Maintain high accuracy and attention to detail

• Meet productivity and quality expectations



Industry:

• Healthcare

• Health Insurance
  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**


 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

Rose International maintained good communication during assignments and are very informative through email and phone calls.

Sade, Consultant

Your team at Rose International is always very helpful and responsive.

Barbara, Consultant

Any time I did have a question and called, the phone was always answered, and my question/concern was immediately resolved.

Sally, Consultant

It is a great pleasure being a part of the Rose International Team.

Toni, Consultant

The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.

Sioe, Consultant

EMPLOYEE COMMENTS

  • We want you to work with us, but don't take our word for it. Take a look at this sampling of employee comments. They speak for themselves.