NEW JOB OPENING
BILINGUAL CUSTOMER SERVICE REPRESENTATIVE (SPANISH)
IN Kingwood, TX, USA!

 

Date Posted: 08/24/2026
Hiring Organization: Rose International
Position Number: 506167
Industry: Financial Services
Job Title: Bilingual Customer Service Representative (Spanish)
Job Location: Kingwood, TX, USA, 77339
Work Model: Onsite
Shift: Mon-Fri 8:00 am - 5:00 pm CST
Employment Type: Temp to Hire
FT/PT: Full-Time
Estimated Duration (In months): 4
Min Hourly Rate($): 20.00
Max Hourly Rate($): 20.00
Must Have Skills/Attributes: Customer Service, Spanish - Bilingual
Nice To Have Skills/Attributes: Billing, Healthcare
Experience Desired: Customer service experience (1+ yrs); Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.) (0+ yrs); Ability to manage multiple priorities (0+ yrs); Ability to work under pressure and meet deadlines (0+ yrs); Bilingual in Spanish (1+ yrs)
Required Minimum Education: High School Diploma or equivalent

**C2C is not available**

 

Job Description
Required Education:

• High School Diploma or equivalent



Required Skills/Qualifications:

• 1+ years in customer service

• Ability to manage multiple priorities

• Ability to learn additional systems as needed

• Ability to work in a team environment when applicable

• Ability to work under pressure and meet deadlines

• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)

• Strong attention to detail and proofreading skills

• Strong verbal, written communication, and organizational skills

• Strong work ethic and self-motivation

• Bilingual in Spanish



Job Overview - Customer Service Specialist is primarily responsible for handling inbound customer calls regarding account questions and similar matters. Client, a division of Client, provides convenient access to financing for business equipment and technology and serves small organizations to Fortune 500 companies with programs that benefit manufacturers, distributors, and direct-to-business nationwide. Our finance specialization covers several segments, including technology, healthcare, hospitality, franchise, commercial vehicles, and other markets. We strive to be the premier provider of customized finance programs that add value to our customers' businesses.



Customer Service Representative Primary Responsibilities:

• Receives customer phone calls and resolves issues/concerns if necessary

• Researches accounts to discover pertinent information and issues

• Determines best method to resolve problems to ensure customer satisfaction and adherence to company policies

• Responds to billing inquiries

• Handles verification of pay histories and quote payoffs

• Coordinates problem resolution with appropriate departments

• Informs customers of standard procedures or resolution of problem

• Follows up, either verbally or in writing, to ensure customer satisfaction

• Works with either close supervision or under clearly defined procedures

• This position requires the tracking of time and is eligible for overtime hours worked in excess of 40 per week under the Fair Labor Standards Act

• This position is incentive eligible
  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**


 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

Rose International maintained good communication during assignments and are very informative through email and phone calls.

Sade, Consultant

Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.

Diane, Consultant

As a contractor, I have to say that Rose International was by far the best agency I have worked for.

Q'testdalir, Consultant

The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.

Sioe, Consultant

My on-boarding with Rose was outstanding. The packets of information, the process, and great attention to detail each person gave me allowed me to get started quickly.I appreciated each person's friendly and helpful attitude.

Diana, Consultant

EMPLOYEE COMMENTS

  • We want you to work with us, but don't take our word for it. Take a look at this sampling of employee comments. They speak for themselves.