Date Posted: 09/09/2026
Hiring Organization: Rose International
Position Number: 507187
Industry: Medical Equipment & Supplies
Job Title: Customer Service Representative
Job Location: Dallas, TX, USA, 75270
Work Model: Onsite
Shift: 40 hrs weekly
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 9
Min Hourly Rate($): 20.00
Max Hourly Rate($): 20.00
Must Have Skills/Attributes: Claims, Customer Service, Sales
Experience Desired: Experience in customer service, sales support, or customer relations (2 yrs); Experience resolving customer complaints while maintaining high customer satisfaction (2 yrs); Strong experience communicating with customers by phone, or email (2 yrs)
Required Minimum Education: High School Diploma or equivalent
**C2C is not available**
Job Description
Education Required:
High School Diploma or Equivalent
Job Requirements:
• Minimum of 2 years of customer service experience.
• Experience handling customer complaints, claims, and issue resolution.
• Strong verbal and written communication skills.
• Excellent interpersonal and relationship-building abilities.
• Ability to work within established policies, procedures, and guidelines.
• Basic understanding of customer service processes and business operations.
• Strong problem-solving and decision-making skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Proficiency with computer systems and customer service software.
Job Summary:
• Provide excellent customer service by supporting customers with sales, promotions, product installations, and general inquiries.
• Resolve customer questions, claims, and complaints professionally, fairly, and in compliance with consumer protection laws.
• Build and maintain positive customer relationships through timely and effective communication.
• Educate customers on products, services, promotions, and company initiatives.
• Analyze customer feedback and survey results to identify opportunities for service improvements.
• Follow established procedures, policies, and work instructions to ensure consistent service.
• Collaborate with internal teams to resolve customer issues and improve the overall customer experience.
• Accurately document customer interactions and maintain detailed records.
• Handle a variety of customer service tasks while meeting quality and productivity standards.
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Rose is an assembly of people grounded in honesty, truth and dignity for all of its employees and contractors.
Samba, Consultant
I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.
Kevin, Consultant
As a contractor, I have to say that Rose International was by far the best agency I have worked for.
Q'testdalir, Consultant
I have been very pleased with my experience with Rose International. Everyone that I encountered was very helpful and courteous.
Stephanie, Consultant
Working for Rose International was the most pleasant assignment I have ever had. They were always on top of situations when necessary, and very helpful. I was very proud to be an employee of Rose International, and would recommend anyone to try to work with them.
Melvon, Consultant
EMPLOYEE COMMENTS