Date Posted: 02/10/2026
Hiring Organization: Rose International
Position Number: 496845
Industry: Manufacturing
Job Title: Internal Services Professional
Job Location: Columbia, SC, USA, 29210
Work Model: Onsite
Shift: 8 AM to 5 PM
Employment Type: Temp to Hire
FT/PT: Full-Time
Estimated Duration (In months): 13
Min Hourly Rate($): 16.00
Max Hourly Rate($): 18.00
Must Have Skills/Attributes: 10-Key, Mail, Scanning
Experience Desired: Familiarity with utility industry terminology, invoice formatting, and billing structures (2-3 yrs)
Required Minimum Education: High School Diploma or equivalent
**C2C is not available**
Job Description
Education:
• High School diploma or state-recognized GED
Required Knowledge, Skills/Experience:
• 10-key by touch; minimum 8,000 keystrokes per hour with less than 3% error rate
• Strong initiative, confidence, willingness to learn and recover from mistakes
• Excellent time management, punctuality and reliability
• Strong research and problem-solving skills
• Strong organizational skills and detail-oriented
• Strong verbal and written communication skills
• Good teamwork and interpersonal skills
Job Responsibilities:
• The position is two-fold.
• Candidates will complete tasks covering inbound mailroom workflows (to include mail pickup, sorting drop-off by mailing address, scanning documents and resolving associated exceptions and tasks) and inbound processing of documents (to include manual capture of utility invoice data in combination with validation of data captured via automation)
• Overall, this role requires routine work that follows an established system of operation with a high degree of accuracy and efficiency
Pre-Training Requirement:
• Successful completion of UBK (Utility Bill Knowledge) training – 2-day foundation-level course provided to familiarize new hires with utility industry terminology, invoice formatting, and billing structures
• After completion, hire will move to department for OTJ training
Job Responsibilities:
Complete mailroom workflows to include:
• Mail pickup
• Sorting drop-off by mailing address
• Scanning documents
• Resolving associated exceptions and tasks
Complete inbound processing of documents to include:
• Visually validate data captured via automation to ensure accuracy
• Utilize UBK training to manually capture utility invoice data per established processes, capturing summary or detailed charge and usage line items
• Participate in the reevaluation of current processes and offer suggestions to improve the effectiveness and efficiency of each process
• Complete assigned tasks per established Standard Operating Procedures (SOPs), meeting or exceeding Key Performance Indicators (KPIs), and other duties as assigned
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Working for Rose International was the most pleasant assignment I have ever had. They were always on top of situations when necessary, and very helpful. I was very proud to be an employee of Rose International, and would recommend anyone to try to work with them.
Melvon, Consultant
Rose is an assembly of people grounded in honesty, truth and dignity for all of its employees and contractors.
Samba, Consultant
I have been very pleased with my experience with Rose International. Everyone that I encountered was very helpful and courteous.
Stephanie, Consultant
It was great working for Rose International. Everyone was extremely helpful.
Rosann, Consultant
My on-boarding with Rose was outstanding. The packets of information, the process, and great attention to detail each person gave me allowed me to get started quickly.I appreciated each person's friendly and helpful attitude.
Diana, Consultant
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