NEW JOB OPENING
CUSTOMER SERVICES SUPPORT
IN Wayzata, MN, USA!

 

Date Posted: 04/14/2026
Hiring Organization: Rose International
Position Number: 499790
Industry: Food & Beverage
Job Title: Customer services Support
Job Location: Wayzata, MN, USA, 55391
Work Model: Hybrid
Work Model Details: 3 Days in the office required
Shift: 8 AM to 5 PM CST
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 6
Min Hourly Rate($): 25.00
Max Hourly Rate($): 28.00
Must Have Skills/Attributes: Mail, Shipping/Receiving
Experience Desired: Ticketing system and order management process (3 yrs)
Required Minimum Education: High School Diploma or equivalent

**C2C is not available**

 

Job Description
Minimum Qualifications

• High school diploma, secondary education level, or equivalent

• Minimum of 2 years of related work experience



Preferred Qualifications

• Experience with Microsoft Office

• Experience working with a ticketing system



Overview

The Customer Service Support 3 – Customer Enabling role is responsible for processing routine customer enabling activities within the order management process. This position supports established customer service functions, including order intake, confirmation, processing, and fulfillment, while helping drive streamlined internal processes and a seamless customer experience.



Key Responsibilities

• Process customer orders and support order intake, confirmation, processing, and fulfillment

• Assist in identifying potential obstacles in the order management process and work cross-functionally to resolve issues

• Update internal stakeholders on order status and any issues

• Support the generation of order-related documentation

• Resolve clerical or administrative process issues following defined procedures

• Work cross-functionally to confirm credit, contract, pricing, stock allocation, and transportation alignment

• Provide insights regarding order status, invoices, contract balances, and related information

• Handle complex clerical, administrative, technical, or customer support issues with minimal supervision

• Escalate only the most complex issues to the appropriate staff

• Perform other duties as assigned



Work Schedule

• Monday through Friday during normal business hours: 8:00 AM – 5:00 PM CST

• Must be flexible to start some days at 7:00 AM for meetings and work an 8-hour shift

• 40 hours per week



Work Model

• Training will be on-site for approximately two weeks

• Hybrid schedule after training (3 days per week in the office with flexibility)



Interview Process

• Interviews will be conducted virtually via Microsoft Teams



Dress Code

• Business casual dress attire
  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**


 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

Thanks for the opportunity. If in the future I ever need a job, I would like to work for Rose International.

David, Consultant

I had a very positive experience working for Rose. The entire process is very efficient and easy.

Joanne, Consultant

Each time I contacted Rose, I was completely satisfied with the great attention and customer service I received. Each person was extremely knowledgeable and patient with my concerns or questions.

Diana, Consultant

You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!

Tonya, Consultant

Your team at Rose International is always very helpful and responsive.

Barbara, Consultant

EMPLOYEE COMMENTS

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