Date Posted: 10/22/2026
Hiring Organization: Rose International
Position Number: 509661
Industry: Food & Beverage
Job Title: Customer Service Specialist
Job Location: City Of Industry, CA, USA, 91745
Work Model: Onsite
Shift: M-F, 8:00 AM - 5:00 PM
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 2
Min Hourly Rate($): 21.00
Max Hourly Rate($): 21.01
Must Have Skills/Attributes: Customer Service, Data Entry, MS Excel
Experience Desired:
Experience in a data entry and customer service/call center environment (1+ yrs),
Ability to handle customer interactions daily via phone and/or in person (1+ yrs),
Customer service, call center, or related experience within the foodservice industry (1+ yrs)
Required Minimum Education: High School Diploma or equivalent
**C2C is not available**
Job Description
Required Education:
• High school diploma or equivalent
Required Qualifications:
• Experience in a data entry and customer service/call center environment
• Ability to handle customer interactions daily via phone and/or in person
• Strong interpersonal and exceptional problem-solving skills
• Ability to work effectively as part of a team
• Excellent computer skills
• Must pass a post-offer background check and drug test
• Must be a local resident; relocation assistance is not offered
Preferred Qualifications:
• Customer service, call center, or related experience within the foodservice industry
• Recent experience working in a fast-paced call center environment
• Previous experience using Cisco phone systems or multi-line phone systems
Job Summary:
The Customer Service Representative will professionally respond to customer inquiries and requests through phone and email in a fast-paced environment. The role involves handling a high volume of inbound calls using a multi-line phone system, supporting order-related requests, and providing excellent customer service. Candidates should have previous customer service experience in a call center or office environment, strong computer skills, and the ability to resolve customer concerns efficiently.
Key Responsibilities:
• Handle customer requests through various communication channels and technologies, including orders, substitutions, and pickup and return credits
• Provide customer support for special requests
• Assist various departments within the Distribution Center as needed
• Perform additional projects and duties as assigned - **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Rose is an assembly of people grounded in honesty, truth and dignity for all of its employees and contractors.
Samba, Consultant
My on-boarding with Rose was outstanding. The packets of information, the process, and great attention to detail each person gave me allowed me to get started quickly.I appreciated each person's friendly and helpful attitude.
Diana, Consultant
The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.
Sioe, Consultant
I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.
Kevin, Consultant
Rose International maintained good communication during assignments and are very informative through email and phone calls.
Sade, Consultant
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