Date Posted: 03/20/2026
Hiring Organization: Rose International
Position Number: 498680
Industry: Financial Services
Job Title: Customer Service Representative
Job Location: Brookfield, WI, USA, 53005
Work Model: Hybrid
Work Model Details: 3 days in office, 2 work from home after training.
Shift: 8 hour shift between the hours of Monday-Friday 7am-7pm
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 3
Min Hourly Rate($): 22.00
Max Hourly Rate($): 24.00
Must Have Skills/Attributes: Call Center, Customer Service
Nice To Have Skills/Attributes: Troubleshooting
Experience Desired: Previous customer service experience. (1 yrs); Excellent phone etiquette, professionalism, and strong multitasking abilities. (1 yrs)
Required Minimum Education: High School Diploma or equivalent
**C2C is not available**
Job Description
JOB ID: 13903
Education Requirements:
• HS Diploma
Required Skills:
• Previous customer service experience.
• Excellent phone etiquette, professionalism, and strong multitasking abilities.
• Quick learners, resourceful in problem solving, and skilled at navigating errors to deliver timely resolutions.
Preferred Skills:
• Previous technical support experience.
We are hiring a Service Professional to support Corporate, Commercial, Business Banking and Wealth Management clients as they transition to our new application. These individuals will handle high volume of inquiries received.
Responsibilities:
• Respond to client inquiries in a professional and courteous manner.
• Troubleshoot and resolve application-related problems and errors efficiently.
• Provide clear guidance and support to customers navigating the new system.
• Document customer interactions and resolutions accurately.
• Collaborate with internal teams to escalate complex issues when necessary.
• Maintain a high level of professionalism and customer service at all times.
• Excellent phone etiquette and written communication skills.
• Strong multitasking abilities and attention to detail.
• Resourceful problem solver, able to work independently and as part of a team.
• Previous customer service and technical support experience preferred. - **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Thanks for the opportunity. If in the future I ever need a job, I would like to work for Rose International.
David, Consultant
I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.
Kevin, Consultant
Working for Rose International was the most pleasant assignment I have ever had. They were always on top of situations when necessary, and very helpful. I was very proud to be an employee of Rose International, and would recommend anyone to try to work with them.
Melvon, Consultant
You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!
Tonya, Consultant
I am very happy with the Rose International, and the professionalism of the employees.
Robin, Consultant
EMPLOYEE COMMENTS