Date Posted: 08/04/2026
Hiring Organization: Rose International
Position Number: 505163
Industry: Healthcare
Job Title: Patient Access Representative - Urgent Care
Job Location: Bellevue, WA, USA, 98004
Work Model: Onsite
Shift:
Monday through Friday
8:00 AM to 5:00 PM
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 3
Min Hourly Rate($): 28.00
Max Hourly Rate($): 28.00
Must Have Skills/Attributes: Customer Service, EPIC, MS Word
Experience Desired: Customer Service experience (3-5 yrs); Epic, patient registration (2+ yrs)
Required Minimum Education: High School Diploma or equivalent
**C2C is not available**
Job Description
Required Education:
• High School Diploma or equivalent
Required Qualifications / Skills / Experience:
• 3–5 years of customer service experience.
• Strong customer service and communication skills.
• Proficiency with Microsoft Office and Outlook.
• Ability to work in a fast-paced healthcare environment.
• Strong attention to detail and organizational skills.
• Ability to accurately verify patient information and insurance coverage.
• Will work in a patient access building more than 50% of the time.
Preferred Qualifications / Skills / Experience:
• Experience using Epic.
• Previous healthcare, patient registration, or medical front office experience.
Work Location:
• Onsite
• Patient access building.
Parking Information:
• To be provided during onboarding.
Schedule:
• Monday through Friday
• 8:00 AM to 5:00 PM
Interview Process:
• 30-minute video conference with the hiring manager.
Dress Code:
• Business casual (per facility guidelines).
Overview:
We are seeking a customer-focused Patient Access Representative to support a busy Urgent Care department. This onsite position is responsible for providing an exceptional patient experience while ensuring accurate patient registration, insurance verification, and demographic information. The ideal candidate thrives in a fast-paced healthcare environment and is committed to delivering outstanding customer service.
Job Summary:
The Patient Access Representative serves as the first point of contact for patients visiting the Urgent Care clinic. This role is responsible for patient registration, insurance verification, and maintaining accurate patient records while delivering excellent customer service.
Job Responsibilities:
• Register patients and complete the check-in process for Urgent Care visits.
• Verify insurance eligibility and update patient demographic information.
• Review and maintain accurate patient records.
• Provide outstanding customer service to patients and visitors.
• Utilize Microsoft Office and Outlook to support daily operations.
• Collaborate with clinical and administrative staff to ensure efficient patient flow.
• Follow organizational policies regarding patient privacy and confidentiality.
• Perform other front office and patient access duties as assigned.
Industry:
• Healthcare - **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!
Tonya, Consultant
Rose is an assembly of people grounded in honesty, truth and dignity for all of its employees and contractors.
Samba, Consultant
Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.
Diane, Consultant
The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.
Sioe, Consultant
Each time I contacted Rose, I was completely satisfied with the great attention and customer service I received. Each person was extremely knowledgeable and patient with my concerns or questions.
Diana, Consultant
EMPLOYEE COMMENTS